Blog(All)

18

May

How Outbound Communication and CRM Can Take Your Contact Center to the Next Level

In the modern times, contact center systems have more to offer than before in terms of customer support. While multimodal approach is taken for granted in today’s world, but unfortunately, it was never the right custom to be followed in a contact centre, where agents are always challenged to meet customer’s communication expectations and needs.  Read More

How Outbound Communication and CRM Can Take Your Contact Center to the Next Level

11

May

Killer Tactics to Launch Your Own Referral Marketing Campaign

The newest trend on the marketing scene is referral marketing. Referral marketing is a strategic development in the marketing genre, which promises the growth of loyal customers, explosive visibility of your products and services, leading to fast paced astounding profits. Simply put, referral marketing which is also commonly known as word-of-mouth marketing, is nothing but the concept of people purchasing products based on someone else’s influence or opinions.  Read More

Killer Tactics to Launch Your Own Referral Marketing Campaign

4

May

Learn Lead Generation In The Next 30 Days With These 5 Pro Tips

Let us forget about our product or service that we want to sell for a second. You can always pack it with a colorful little bow, and offer it at the best competitive pricing in the market- But most of times, none of this matters. Since, even with the best products and services, your offer will go unnoticed and your business is doomed to fail- if no one knows about it. The idea behind internet marketing is simple- Those with the most Leads wins. So, if you have the capacity of generating more leads, but have an average product- following these tips you still win.  Read More

Learn Lead Generation In The Next 30 Days With These 5 Pro Tips

27

Apr

Feature Focus: 8 Essential Benefits of Google Drive Integration with ConvergeHub

Every one of us, who uses the internet, is aware of Google Drive, which is a key component of G-Suite.  Developed and launched by Google in 2012, Google Drive is a: “File storage and synchronization service, which allow the users to store files in the cloud.” It also allows the users to synchronize files across devices and offers apps with offline capability for Windows and Mac computers and iOS and Android handheld devices and smart phones. With more than 240 million active users, Google Drive encompasses an online office suite that consists of Google Docs, Sliders, and Sheets.  It permits the users of this file storage facility to collaboratively edit spreadsheets, documents, drawings, presentations, forms and more.  Read More

 Google Drive Integration with ConvergeHub

20

Apr

12

Apr

How to measure Sales and Marketing KPIs in CRM

Customer Relationship Management’s KPIs or Key Performance Indicators are meant for evaluating the success of specific activities that an organization is engaged in, for the growth of its businesses.  Read More

How to measure Sales and Marketing KPIs in CRM

5

Apr

Feature Focus- Skype Integration with ConvergeHub CRM

We all CRM users have often faced several cumbersome situations when we have to distract our mind from the CRM platform just to make a phone call from a different telecommunication system, wishing all the while if these two applications can be merged.  Read More

Skype Integration with ConvergeHub CRM

30

Mar

What Is Lead Scoring And 6 Lead Scoring Techniques That You Should Use With Your CRM

When most of us start implementing inbound marketing, the primary concern that worries most of us is finding enough leads in the sales funnel. But then once that is over, and we have a lot of leads, what concerns us more is trying to figure out who are really interested in our products and services and who have just started to look around. This is exactly where the Lead Scoring process comes into action.  Read More

What Is Lead Scoring And 6 Lead Scoring Techniques That You Should Use With Your CRM

23

Mar

16

Mar

Things Your Account Managers Are Doing Wrong and How To Fix Them

We all know how hard it is to find customers. Converting leads and prospects often takes more than a few days or even months. So keeping hold on the existing customers is one most important objective that we all dream of, for keeping our businesses running hale and hearty over time.  Read More

Things Your Account Managers Are Doing Wrong and How To Fix Them

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