A professional services organization partnered with ConvergeHub to overcome fragmented communication systems. Previous CRMs lacked integrated email, phone, and SMS, forcing reliance on third-party tools. ConvergeHub delivered a unified workspace with bi-directional communication, automatic logging, and complete visibility, improving speed, consistency, and ease of use across business units.
How consolidating email, phone, and SMS reduced communication handling time near about by 35%
How real-time interaction visibility improved lead and customer response times
How an intuitive, unified interface reduced user onboarding time by more or less 40%
How multiple business units replaced legacy CRMs in favor of ConvergeHub’s flexibility and ease of use
Years in business
Team members
Lines of code
Plugins
