Alexa Best Small and Medium Business CRM Software - ConvergeHub

Create Sales Process

A new sales process can be created by clicking on ConvergeHub link in the left column or by clicking on ConvergeHub button in the upper right corner of the sales process listing page. An ‘Add Sales Process’ page will open up containing the necessary fields to be filled in.
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  • The name section is mandatory to fill.
  • Description of the sales process can be filled in here.
  • You are required to select the sales agent to whom the sales process will be assigned to.
  • You can set the number of days after which the first activity of the sales process will start.
  • The type section (i.e. for whom the sales process is applicable) is mandatory to fill. You can click on the drop down to choose your options between deal and lead. ConvergeHub
  • You can set the sales process as default. Please note that once you set a sales process as default, every new lead or deal will have that sales process automatically set in. ConvergeHub
  • You can choose the status of the sales process as published/unpublished. ConvergeHub Published will set the sales process as active while unpublished will make it inactive.
  • Once you have inserted all the necessary details, click on ConvergeHub to save the sales process. Or else, click on Cancel.
  • You are required to type in the name of the phase here.
  • You are required to type in the goal name here. In addition to the goal name, you need to set the percentage of the goal too. Please remember that if you want to create other goals under different phases, then you need to set the percentage of each goal carefully. In total, the percentage of all goals should come to 100%.
  • You can put sub activities and tools under a single goal.
  • You can set the number of days in which you want the phase to get completed.
  • If you do not want to save the goal under the phase, you can click on ConvergeHub to cancel.
  • Click on ConvergeHub to add another phase to the sales process.
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