Alexa Best Small and Medium Business CRM Software - ConvergeHub

Difference between Targets, Lists and Segments

Targets
They are the people, who fall under the criteria of your target audience and thereby hold the possibility of getting converted to your business’s leads. Targets can be added manually to the CRM or can be imported through a spreadsheet. You can view, add and edit all possible contact details you have for a Target. You can also map a Target with Leads and Accounts.

List
It is the group of people who serve as the target of a campaign. ConvergeHub allows you to create your own list for every campaign.

Segments
Depending on the requirement, you can filter the campaign list by creating different Segments under it. When creating a Campaign, you can select Segments and Lists to target the exact group of people.

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