Edit Web to Case

Web to Case forms can be edited by hovering the cursor on a Web to Case form in the listing page and clicking on the edit option.

• Change the Form Heading.
• Modify the Layout of the Web to Case form. Choose and then drag and drop the fields in the two columns.
• Click on Others to edit the remaining details of the form.



• Change the agent to whom you would like to assign all the cases that get generated from the form.
• Edit the text that you would like to have on the form submit button.
• Edit the description to the form.
• Edit the text that you would like the customer to get post the successful completion and submission of the form.
• Give in another URL of the landing page where the customer will go to after the successful completion and submission of the form.
• Click on Next to proceed further or else click on Cancel to stop form creation process.
• Get a Preview to the form created.



• Further customize the form by making changes in the Source code.



• Click on Edit section to make more changes in the text of the form.



• Click on Direct Link to copy paste the code into the website back-end.



• Click on Download option to open the form HTML page. Or else, click on Back to recede.