Alexa Best Small and Medium Business CRM Software - ConvergeHub

New Report (Matrix Format)

New Report can be created either by clicking on convergehub link in the left column or by clicking on the convergehub button in the upper right corner of the report listing page.
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  • In order to start creating a Report, you have to Select Module from the Module field. The Modules that can be selected are Accounts, Cases, Contacts, Deals, Events and Invoices etc.
  • You need to select Related Modules from the drop down option. You can select multiple Related Modules by pressing CTRL key and then selecting different modules from the list.
  • Select Matrix Report from the Report Format field.
  • If you want the report to appear in one of the panels in the dashboard (i.e. the dashlet), click on the checkbox.
  • Click on convergehub to move forward to the next step. Or else, click on Cancel.
  • Grouping
    You can group different columns in the report for a more clearer and precise view.
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  • Select the row and column heading that you would want to group in the report. For instance, in the above-given screenshot, we have chosen Annual Revenue as the row heading and Industry as the column heading respectively.
  • You can choose whether you want the information of the row and column to appear ascending/descending wise.
  • Column Summary
    This section allows you to acquire different values of the columns through the report. For instance, in the below-given screenshot, if you want to have the sum, average, minimum and maximum value of columns like accounts rating, deal value and deal probability, then you need to click on the corresponding check boxes respectively.
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    Criteria
    The Criteria tab helps you set Advanced Filters. This can be done by selecting the required fields from the list and then setting conditions and putting values to corresponding conditions.
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  • Multiple Criteria can be set by clicking on the link.
  • You can cancel a row by clicking on convergehub icon.
  • You can create Report by clicking on convergehub .
  • When you click convergehub, you will be directed to the below-mentioned page. Here, you need to put in a few details and most importantly decide the scheduling of the report (if you want).
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  • The Report created is displayed at the bottom and can be saved by putting a name in the Report Name field.
  • You can add a small description of the report in this field.
  • You can schedule the generation of the report by clicking on the check box.
  • Click on convergehub to complete saving the information in the CRM. Click on convergehub to stop the report creation process.
  • Click on convergehub to generate the report.
  • Report Schedule
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  • You can enter Recipient Email address in the given field to allow ConvergeHub to send direct emails to the recipients.
  • You need to set the time at which the report will get automatically generated.
  • You can set the status of the report as active or inactive by clicking on either of the options.
  • You can set the recurrence of the generation of the report. If you choose Daily, you can set the number of days in which you would want the report to get generated. You can also choose the report to generate only on Weekdays.
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  • The Report can be generated Weekly by choosing weekly option. Weekly recurrence can be set by entering the number of Weeks after which the report will be generated. You can select the days on which you want the report to generate.
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  • Monthly report can be generated by choosing the Monthly option. You can set a day of a month or a day in a week of every month on which the report will be generated.
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  • Once you have scheduled the report, click on convergehub to apply the scheduling options.
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