The user can notify the admin of a problem faced while using ConvergeHub by Submitting a Ticket.
Subject: Input a self-explanatory subject title for the problem that you are facing in the Subject field. It is a mandatory field and therefore, can’t be left empty.
Application Area: Select the module name for which the issue has occurred from the Application Area dropdown.
Requested Type: Select the nature of the problem faced by you from the Request Type dropdown.
Description Box: Add description in the text area provided.
Browse: You can attach the screen shot to help support team understand your problem better.
Submit: Complete the process by clicking the Submit button.