Alexa User Login Logs Guide- ConvergeHub

User Login Logs

User Login Logs provides a comprehensive view of the users logged into the CRM. The admin can refer to the user login logs to find out information such as number of users who are/had logged in, User IP, Login Start & End time, Login Type, Browser, Operating System and Login Device.

The admin can view the user login logs by clicking ConvergeHub on icon at the left column under the administration setup section.

  • You can search for a specific user by putting relevant keywords in the search field.
  • You can carry out an advanced search of the users by filling in the search criteria. The search criteria will open up once you click on the Advanced Search link.
  • You can save the criteria that you put in the Advanced Search option. The criteria you save will be available on the ConvergeHub drop down. Doing this will prevent you from typing in the same criteria repetitively.
  • You can click on the check-box to select one or multiple login records for mass update.
  • You can bookmark a logs by clicking on ConvergeHub.
  • You can delete one/multiple partners by clicking on ConvergeHub icon.
  • You can set the number of rows to be displayed on the page by clicking on the show drop down.
  • You can get the options of adding comment, viewing followers, sending email and notifications (from the computer or from the CRM library) by hovering the cursor on a particular partner.
  • By selecting check boxes, you can send mass email from the action drop-down.
  • You can add a new user by clicking on ConvergeHub tab.
  • You have two types of views for the User listing page i.e. column view and row view. You can select the view depending on your requirement
  • The display of various User fields can be customized by making mouse hover on ConvergeHub and then selecting the required fields you want to display.
  • You can perform multiple actions to a partner by clicking on the Select drop down.
  • You can edit ConvergeHub or delete ConvergeHub a partner by hovering the mouse on it.