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Ease of Use

  ConvergeHub Salesforce Zoho Microsoft Dynamics InfusionSoft SugarCRM Nimble
Minimal key strokes / mouse-clicks      
Clean friendly UI    
Quick-Create    
In-line Edits        
Mouse-hover menu in Listing page        
Contact Sensitive Nav Help - every page        
In-Application Support Ticketing        
In-Application User Guide
In-Application Videos    
Sandbox sample data for practice      
Intuitive tab navigation - Less scrolling  
Multiple navigation paths to same feature        
Customizable Listing page  
Mass Action from Listing Page  
MASS Update, Email, Transfer, Map View, Add to List    

Sales Force Automation

  ConvergeHub Salesforce Zoho Microsoft Dynamics InfusionSoft SugarCRM Nimble
Email Integration
Track Sent Email Status - Delivered/Bounce/Open
Delivered, Bounced, Opened
Resend email from History
Auto-create Lead, Contact, Acccount from email  
   
Single Sign-on for CRM and Apps  
Twitter
Account management  
Add / Remove Customer Relationship      
Opportunity Association      
Define Relationships  
Contact management
Add / Remove Customer Relationships  
Shared Contacts          
Group Segmentation  
Territory management  
Leads    
Import Leads
Export Leads
Lead to Contact Conversion    
Lead to Account Conversion    
Opportunity Tracking
Social Media Lead Capture
 
Sales Team Management  
Automatic data capture    
Web-to-lead capture
Bulk Data Import
Products and Price books  
Duplicate Detection
Merge Duplicates
Employee Directory
Filtering Capability on Lists
List Building Capability      
Document Management
Activity Management
Intelligent follow-up reminders
Task and event tracking
Task and events
Task Assignment
Workflow automation  
Call Log, and Notes  
BCC Dropbox for email  
Last Contacted  
Search
Advanced Find Search
Tags
Charts    
Easy to Locate Icons & Tabs  
Embedded Helps        
Workflow and approval automation  
Workflow Rules  
Workflow Alerts  
Workflow Tasks  
Assignment Rules    
Webhooks    
Approval Process    
Workflow Field Updates    
Time-based Actions      
Case Escalation Rules    

Marketing Automation

  ConvergeHub Salesforce Zoho Microsoft Dynamics InfusionSoft SugarCRM Nimble
Sent-email notifications
 
Campaigns
 
Lists and Segmentation
 
Landing Pages
 
Campaign Dashboards
 
Email Broadcast
 
Twitter Broadcast
 
SMS Broadcast
 
Import Targets
     
Add to List
     
Convert to Lead
     
Marketing to Sales handover
         
Lead Scoring
Lead Assignment
 
Import Leads
Lead Capture
Lead Nurturing
Drip Campaigns
Unlimited Customizable Email Templates
Newsletter Management
Email Opt-out
 
Auto-responders    

Collaboration

  ConvergeHub Salesforce Zoho Microsoft Dynamics InfusionSoft SugarCRM Nimble
Share Link to Files  
Internal / Team Collaboration
External Collaborators
 
Collaborator Access Level
   
Advanced Controls - Password, Expiration, Restriction
   
Versioning    
Shared Calendar
Company social network (Chatter/Feeds)      
Groups for Team Collaboration  
Activity Streams    

Partner Management

  ConvergeHub Salesforce Zoho Microsoft Dynamics InfusionSoft SugarCRM Nimble
Manage Partners
       
Refer Leads
       
Refer Contacts
       
Share Library Content
         
Partner Portal
       
Track Referrals by Partner
       
One-click conversion of Referrals to Leads or Contacts          
Relate Partners to Leads, Accounts, Deals, Contacts
         
Automated email to related Partner
         
Automated Notification to Partner
         

Customization

  ConvergeHub Salesforce Zoho Microsoft Dynamics InfusionSoft SugarCRM Nimble
Customizable dashboards  
Customizable Homepage  
Multiple Dashboards on homepage    
Customizable reports    
Unlimited customizations        
Write / Read Custom entity records  
Page Layout  
Drag-drop Custom Layouts      
Rename Tabs
Custom Fields
Custom Dropdown values  
Custom Links    
Contextual Custom Related Lists  

Sales Process

  ConvergeHub Salesforce Zoho Microsoft Dynamics InfusionSoft SugarCRM Nimble
Create step by step Sales Processes      
For Leads      
For Deals      
Multiple Phases for each Sales Process      
Track Goals        
Goal Completion Percentage        
Track Activities          
Activity Completion          
Next Activity and due date          
Associate Tools such as Checklist or Guides        

Project Management

  ConvergeHub Salesforce Zoho Microsoft Dynamics InfusionSoft SugarCRM Nimble
Manage Projects
 
Milestones
 
Tasks
 
Sub-tasks
 
Time tracking
 
Team Members
 
Track Progress
 
Project Calendar
 

Reporting

  ConvergeHub Salesforce Zoho Microsoft Dynamics InfusionSoft SugarCRM Nimble
Customizable reports    
Predefined Reports
 
Standard Dashboards
Customizable Dashboards  
Reports
Matrix Reports    
Read Only Access    
Advanced reporting  
Sales Forecasting  
Schedule Reports    
Email scheduled Reports    

Customer Service

  ConvergeHub Salesforce Zoho Microsoft Dynamics InfusionSoft SugarCRM Nimble
Phone Support  
Email Support  
Unlimited online training
FAQS  

Case Management

  ConvergeHub Salesforce Zoho Microsoft Dynamics InfusionSoft SugarCRM Nimble
Case management
   
Web to Case Form
   
Case Automation
   
Auto-reply to Cases      
Advanced Case Escalation
   
Knowledge Mangement
   

Inventory Management

  ConvergeHub Salesforce Zoho Microsoft Dynamics InfusionSoft SugarCRM Nimble
Products
 
Invoices

Security

  ConvergeHub Salesforce Zoho Microsoft Dynamics InfusionSoft SugarCRM Nimble
Role permissions  
Hierarchal Role Permissions  
Advanced Password Management  
Data Sharing Rules
 
Groups  
Record level Audit logs  
User Login Logs  
Allowed IPs  
Manage Session Timeouts    
Restrict Invalid login attempts    

Integrations - Option (Paid or Free)

  ConvergeHub Salesforce Zoho Microsoft Dynamics InfusionSoft SugarCRM Nimble
DocuSign    
Customize Document      
Create custom Template      
Notification when signed    
Completed Document available    
QuickBooks Online    
Bi-directional Sync      
Sync Customers  
Sync Products  
Sync Invoices  
Sync Payments    
QuickBooks Offline        
Bi-directional Sync          
Sync Customers          
Sync Products          
Sync Invoices        
Sync Payments        
Click to Call    
SMS    
Fonality      
Call Pop-up        
Click to Call      
Gotomeeting    
Microsoft Outlook
Contacts
Calendar  
Email
View Complete List

* All information based on what was publicly available as of March 2016. All names are the copyright of their respective owners.

* Add-On software not included

* This is not a complete list of features