Integrate with Click to Call (Twilio) to programmatically make and receive phone calls from the ConvergeHub CRM platform
Receive calls in just one single click from within ConvergeHub CRM dashboard with Twilio integration. You do not have to switch back and forth between your CRM platform’s dashboard and an external telephone to contact your leads and opportunities.
Call up your leads and contacts now, by clicking on the “phone” icon on the listing page of ConvergeHub CRM.
In your ConvergeHub CRM leads sub-panel, you can easily view the timeline of all your call history for an easy reference and analysis of your calls. You can even find the duration of the call along with call status.
ConvergeHub CRM offers a plethora of apps in our App Store, which supports third-party integrations with the CRM. The App Store is the place where we keep on adding third-party apps that help in making seamless collaboration with other necessary business tools. To enter App store you need to click on “Admin Settings” under your user profile and then enter App Setup, which shows the App Store.
For seamless integration with “Click to Call (Twilio)” click on the Settings button, this will open up a pop-up. If you have a pop-up blocker in your web browser, then allow the pop-ups from ConvergeHub.
Providing the necessary authorization will get you linked with the Twilio number. To set Twilio default calling application, click on the checkbox below.