David Klein, Author at Best Small and Medium Business CRM Software - ConvergeHub

MarTech Advisor includes ConvergeHub in their Autumn 2017 Edition “CRM in the Digital Age- A Buyer’s Guide for SMBs”

ConvergeHub is pleased to announce Ted Finch as its Chief Marketing Officer. He has commenced employment on December 15th, 2015 and is a welcome addition to ConvergeHub’s management team…

For SMBs on the growth path, the challenge is to pick a CRM system that can cater to current needs and grow with your business over time. MarTech Advisor brings a snapshot of Top SMB CRM vendors like ConvergeHub and others in an easily downloadable format, so that you can initiate your buying spree in this Holiday Season immediately.

MarTech Advisor is one of the fastest growing media brands, which provides unbiased news, software recommendations, industry research, and aggregated job opportunities for marketing professionals. MTA has a community of more than one million subscribers, which includes highly engaged thought leaders those who regularly contribute and participate on this platform.

Leading marketing technology brands like IBM, Oracle, Salesforce, and SharpSpring partner with MTA to reach these highly engaged audiences and contribute to drive improvement in marketing performance across the funnel.

CRM has transformed how businesses engage with their customers today, providing setups to connect with prospects, leads, and customers in a quick, easy, and effective way. With a plethora of CRM for Small and Medium Businesses available to the customers in the recent times, businesses are tasked with selecting the best CRM software that suits their business needs.

MarTech Advisor’s CRM IN THE DIGITAL AGE- A BUYER’S GUIDE FOR SMBs Autumn 2017 Edition provides a detailed analysis of all major CRM software present in the market today. 
Manash Chaudhuri (Founder and CSO) of ConvergeHub CRM shares “When it comes to purchasing CRM, small businesses may feel that they are at disadvantage compared to their large enterprise counterparts, lacking the big budget or in-house resources needed for adopting a CRM for their business.”

Tailored specifically to address this challenge, MarTech Advisor buyer’s guide is sure to provide small and medium business owners an opportunity to identify the best CRM tool that aligns with their marketing budgets and revenue goals.

The evaluation also considers a predetermined pricing index and functionalities that each CRM tool in this space offers, making it the go-to-guide to resolve purchase predicaments.

With a snapshot of Top SMB CRM vendors like ConvergeHub and others in an easily downloadable format, you can initiate your buying spree in this Holiday Season immediately!

Get your free copy here.

About ConvergeHub 
ConvergeHub is a powerful all-in-one cloud CRM software that combines Sales, Marketing, Customer Service, and Collaboration in one unified platform, which enables businesses to attract more prospects, win more deals, and build stronger customer relationships. ConvergeHub is a fully featured CRM and does not call for expensive add-ons.

ConvergeHub is perfect for small to medium sized businesses that have the same software needs as large enterprises but do not have the additional budget to spend on multiple standalone software applications and their integration.

For more information, attend ConvergeHub webinars or schedule a live one-on-one demo.

Click here to get a FREE TRIAL of ConvergeHub.

This post was originally published in PRWEB ]

ConvergeHub CRM Partners with Zapier to Launch Integration With 750+ Apps

ConvergeHub is pleased to announce Ted Finch as its Chief Marketing Officer. He has commenced employment on December 15th, 2015 and is a welcome addition to ConvergeHub’s management team…

After the successful beta-mode run, ConvergeHub and Zaiper integration will now enable businesses to connect more than 750 apps to seamlessly automate workflows and migrate data without developer effort.

ConvergeHub the leading provider of cloud-based business software, today announced the successful launch of its integration with Zapier, which is a popular integration-Platform-as-a-Service (iPaaS) that enables businesses to integrate more than 750 apps, such as Xero, Shopify, Evernote, GoToWebiner, Eventbrite, PostSlack, and others.

Using Zapier with ConvergeHub will help ConvergeHub users create integration between apps without the need for development efforts, thereby eliminating time-consuming and tedious tasks to facilitate the flow of information.

This partnership between ConvergeHub and Zapier, which was for the last few months operating on a beta-mode run, is now live and will provide immense value to high-velocity sales and marketing teams using ConvergeHub CRM, as it will allow them to automate tasks and move data between their favorite apps seamlessly.

“ConvergeHub CRM makes managing your entire sales process from lead gathering to contact management and closing deals extremely simple. With Zapier integration, our CRM is now instantly connected to more than 750+ apps that we use in the workplace,” said ConvergeHub’s Founder/CSO Manash Chaudhuri. “Now users of ConvergeHub CRM can automatically move data between the CRM and Web apps, which will help them to be more productive, and create workflows with these powerful Zaps, a few clicks away.”

Users of ConvergeHub CRM can now use Zapier Triggers and Actions to hone their sales process, work more efficiently, find customers, and close deals.

Visit the following pages to learn more about ConvergeHub and Zapier’s integration: 

About ConvergeHub 
ConvergeHub is a powerful all-in-one cloud CRM software that combines Sales, Marketing, Customer Service, and Collaboration in one unified platform, which enables businesses to attract more prospects, win more deals, and build stronger customer relationships. ConvergeHub is a fully featured CRM and does not call for expensive add-ons. 
ConvergeHub is perfect for small to medium sized businesses that have the same software needs as large enterprises but do not have the additional budget to spend on multiple standalone software applications and their integration. 
For more information, attend ConvergeHub webinars or schedule a live one-on-one demo.

Click here to get a FREE TRIAL of ConvergeHub.

This post was originally published in PRWEB ]

ConvergeHub Announces “Holiday Promotion Guide” to Help Small Businesses Plan Last Minute Promotions in 2017 (Infographic)

ConvergeHub is pleased to announce Ted Finch as its Chief Marketing Officer. He has commenced employment on December 15th, 2015 and is a welcome addition to ConvergeHub’s management team…

Small businesses can use this useful resource to navigate the hectic holiday season this year and learn how and when they should start planning their promotions. ConvergeHub has developed this guide with easy actionable tips and stats to help businesses deliver the best promotions and increase sales even when short on time.

The small business gurus who work in tandem with SMB owners at ConvergeHub have released Holiday Promotion Guide- Tips and Resources to Improve Your Marketing This Holiday Season. From Black Friday to Cyber Monday to Christmas and New Year, small businesses are slammed with extra work and a dearth of time during these busy weeks every year. In this infographic, we have collected and shared tips, helpful statistics, and seasoned promotional ideas to help increase sales while piloting through the hectic holiday season in 2017.

“Essentially an Internet term, the ‘black’ portion of the term Black-Friday correlates to businesses registering their losses in scarlet (red) and profits in black,” explains ConvergeHub’s Founder/CSO Manash Chaudhuri. “It is a very hectic time for all businesses as many retailers report some of the highest profits during this period which nowadays is not only limited to Black Friday, but also includes Thanksgiving Day, Cyber Monday (Green Monday), and Cyber Tuesday. As this is very important to maintain a stellar relationship with customers during this time, this guide will provide businesses an easy and quick way to stay connected with their customers and make the most of this busy selling season this year.”

This guide, which includes an infographic backed by useful holiday stats, will help small businesses to make the most of this 2017 holiday season despite having limited resources to spend on holiday marketing plans.

Inside this guide, you will find ideas about: 

  • Preparing Your Marketing for the Holidays
  • Build Momentum for the Holiday Season
  • Ideas for your Holiday Marketing Campaign
  • Relevant Online Holiday Marketing Stats

For this publication, ConvergeHub’s small business marketing team have gathered tips and statistics from experts at MailChimp, Yesmail Interactive, Experian, USA Today, Steelhouse & Instant.ly and others.

“Since 54% of small and medium businesses who used email marketing during the holiday season said their efforts were extremely successful, it is important to get the promotions right,” said Manash Chaudhuri. “As there is so little time and so many marketing channels to respond to during the holiday season that we feel it important to help small businesses focus on tactics that will bring them more sales.”

ConvergeHub will also publish blogs covering topics like social promotions, email marketing tips, blogging ideas, direct mailer tips, and more to help small businesses maintain a high level of personal touch with their most important customers and increase sales through customer friendly relationship.

You can also download their eBook, ConvergeHub’s Best Practice Guide on Tips and Resources to Improve Your Marketing This Holiday Season over here.

Click here to get a FREE TRIAL of ConvergeHub.

This post was originally published in PRWEB ]

ConvergeHub The #1 CRM For SMB Wins The Prestigious 2017 SalesTech Awards

ConvergeHub is pleased to announce Ted Finch as its Chief Marketing Officer. He has commenced employment on December 15th, 2015 and is a welcome addition to ConvergeHub’s management team…

Based on a comprehensive online survey of sales, marketing and operations professionals in the 100,000-member B2B Technology Marketing Community on LinkedIn, ConvergeHub is the winner of 2017 SalesTech Awards.

Crowd Research Partners together with the 100,000 member B2B Technology Marketing Community on LinkedIn has announced ConvergeHub as the winner of the 2017 SalesTech Awards. The award is conferred to ConvergeHub in their CRM (smaller than 50 employees) category.

In contrast to traditional analyst and research firms, Crowd Research Partners leverage the wisdom of the crowd through the world’s biggest online communities to create fact-based, peer-sourced, and social-optimized content, which delivers market insight and unique benchmarks for today’s professionals – designed to inform and guide technology decisions.

SalesTech Awards aims to recognize products and companies that demonstrate excellence, innovation, and leadership in the sales technology space. Conferring accolades to companies those who reflect the very best in today’s sales technology industry.

“Congratulations to ConvergeHub for winning the 2017 SalesTech Award,” said Holger Schulze founder of the 100,000 member B2B Technology Marketing Community on LinkedIn, which organizes the awards program in cooperation with Crowd Research Partners. 
“All winners and finalists reflect the very best in today’s sales technology industry. This year’s SalesTech Awards clearly reflect how rapidly SalesTech is gaining traction in sales organizations to boost productivity and revenue.”

Prior to this ConvergeHub has also been the proud recipient of the CRM Idol and the Small Biz Influencer Awards twice in a row, since this customer relationship SaaS platform was first introduced to the market in 2014.

ConvergeHub’s ability to track and quickly respond to all customer issues and questions helps our customers provide better customer service and create happy customer relationships.

‘’We are very thankful to the Judges of the SalesTech Awards ceremony for acknowledging and awarding our work. I believe the entire experience of this competition will teach us a lot and certainly help us in positioning our product in a much better way in the marketplace. Thank you again Crowd Research Partners’’ – said Manash Chaudhuri (CEO of ConvergeHub)

Based in Dublin, CA, ConvergeHub is the best small business CRM solution that thrives on providing customers with all the tools, resources, strategies, and systems necessary to promote optimal interactions with prospects.

ConvergeHub’s dynamic CRM software helps the business owners to keep track of every action taken to move the prospective customer through the sales process that leads to conversion. With ConvergeHub’s sales automation features, businesses are not only able to generate sales actions, but the clean design and intuitive interface of the product also make it incredibly easy to use.

For more details about ConvergeHub’s nomination in 2017, SalesTech Awards visit: http://salestechawards.com/candidates/convergehub/

About ConvergeHub

ConvergeHub is a powerful all-in-one cloud CRM software that combines Sales, Marketing, Customer Service, and Collaboration in one unified platform, which enables businesses to attract more prospects, win more deals, and build stronger customer relationships. ConvergeHub is a fully featured CRM and does not call for expensive add-ons.

ConvergeHub is perfect for small to medium-sized businesses that have the same software needs as large enterprises but do not have the additional budget to spend on multiple standalone software applications and their integration.

For more information, attend ConvergeHub webinars or schedule a live one-on-one demo.

Click here to get a FREE TRIAL of ConvergeHub.

This post was originally published in PRWEB ]

ConvergeHub Integrates with Zapier® to Create Powerful Workflows with 750+ Apps

ConvergeHub is pleased to announce Ted Finch as its Chief Marketing Officer. He has commenced employment on December 15th, 2015 and is a welcome addition to ConvergeHub’s management team…

ConvergeHub the #1 Easiest Converged CRM for SMB is now available in the Zapier App Marketplace, enabling ConvergeHub CRM users to automatically connect more than 750+ popular web applications for creating workflows and increase productivity.

ConvergeHub, a leading provider of Customer Relationship Management (CRM) solutions, is excited to announce that the ConvergeHub application is now available in the Zapier® App Marketplace. 
This integration of ConvergeHub with Zapier allows web applications to work together quickly, automatically, and easily.

With Zapier taking care of repetitive tasks, marketers and other business professionals get to focus on the exciting challenges that need their attention without the need to hire expensive developers or spend time building complex service integrations processes.

In a statement made by Manash Chaudhuri- CEO of ConvergeHub, sharing the importance of a simplified integration process, particularly for small businesses, he quoted: 
“I’m excited that with ConvergeHub for Zapier, our customers now have the ability to create multi-step workflows seamlessly to match business processes and increasing their productivity levels in a cool, easy way. With just a few clicks, now users can Zap ConvergeHub to their favorite tools and apps such as Gmail, Xero, Slack, Shopify, Evernote, MailChimp, GoToWebinar, and others.”

ConvergeHub Triggers and Actions that Zapier support:

Supported Triggers 

  • New Contact – Triggers when you add a new contact.
  • New Event – Triggers when you add a new event.
  • New Lead – Triggers when you add a new lead.
  • New Target – Triggers when you add a new target.
  • New Account – Triggers when you add a new account.

Supported Actions 

  • Create Target – Creates a new target.
  • Create Lead – Creates a new lead.
  • Create Contact – Creates a new contact.
  • Create Event – Creates a new event.
  • Create Account – Creates a new account.

Integrating Zapier Triggers with ConvergeHub’s powerful all-in-one CRM platform help businesses to more easily consolidate and leverage their priceless data from multiple solutions, reducing the inherent inefficiencies in working with disparate business tools.

Visit the following pages to learn more about ConvergeHub and Zapier’s integration: 

About ConvergeHub 
ConvergeHub is a powerful all-in-one cloud CRM software that combines Sales, Marketing, Customer Service, and Collaboration in one unified platform, which enables businesses to attract more prospects, win more deals, and build stronger customer relationships. ConvergeHub is a fully featured CRM and does not call for expensive add-ons. ConvergeHub is perfect for small to medium sized businesses that have the same software needs as large enterprises, but do not have additional budget to spend on multiple standalone software applications and their integration.

For more information, attend ConvergeHub webinars or schedule a live one-on-one demo.

Click here to get a FREE TRIAL of ConvergeHub.

This post was originally published in PRWEB ]

ConvergeHub Announces Integration with Google Drive

ConvergeHub is pleased to announce Ted Finch as its Chief Marketing Officer. He has commenced employment on December 15th, 2015 and is a welcome addition to ConvergeHub’s management team…

A leading provider of SMB CRM ConvergeHub announces yet another new partnership this year by integrating its software with Google Drive.

A leading provider of SMB Customer Relationship Management software ConvergeHubannounces yet another new partnership this year.

Available immediately, this integration of Google Drive with ConvergeHub empowers small businesses to access all documents and files related to sales, marketing, customer records, and billing stored in the Google Drive right from the CRM.

Through this integration, ConvergeHub users will now be able to share large files and long documents with their customers, with efficiency and speed, on the go.

In a statement made by Manash Chaudhuri- CEO of ConvergeHub, acknowledging the intention of the company in integrating its CRM software with Google Drive “…is to provide small business owners with an unparalleled experience by using an enhanced digital briefcase, so our customers do not have to hop in and out of their CRM and Google Drive anymore”.

ConvergeHub users can now edit all spreadsheets, documents, and presentations directly in ConvergeHub, without having to log into Google Drive separately.

With more than 240 million active users, Google Drive encompasses an online office suite that consists of Google Docs, Sliders, and Sheets. It permits the users of this file storage facility to collaboratively edit spreadsheets, documents, drawings, presentations, forms and more.

With this integration, ConvergeHub aims to accelerate its customer’s sales process, so that users do not miss a single opportunity anymore for lack of documentation needs.

About ConvergeHub

ConvergeHub is a powerful all-in-one cloud CRM software that combines Sales, Marketing, Customer Service, and Collaboration in one unified platform, which enables businesses to attract more prospects, win more deals, and build stronger customer relationships. ConvergeHub is a fully featured CRM and do not call for expensive add-ons.

ConvergeHub is perfect for small to medium sized businesses that have the same software needs as large enterprises, but do not have additional budget to spend on multiple standalone software applications and their integration.

For more information, attend ConvergeHub webinars or schedule a live one-on-one demo.

Click here to get a FREE TRIAL of ConvergeHub.

This post was originally published in PRWEB ]

ConvergeHub Integrates With Skype to Leverage Customer Engagement Efficiency

ConvergeHub is pleased to announce Ted Finch as its Chief Marketing Officer. He has commenced employment on December 15th, 2015 and is a welcome addition to ConvergeHub’s management team…

ConvergeHub and Skype’s latest integration, which includes easy configuration capability with Skype, customer information consolidation in a single place, call efficiency upgrade with a single ‘click-to-call’ facility and automatic saving of all call logs, will ensure smooth communication workflow for all users.

ConvergeHub, a leader in SMB CRM market and recipient of multiple awards, has announced the integration of Skype into its all-in-one converged CRM platform as a strategic move to enhance its CRM offering that will enable superior customer communication.

Skype, the renowned telephony provider, is leveraged by 35% of small businesses and has more than 7.4 billion users for facilitating communication and work collaboration all across the globe.

ConvergeHub and Skype’s latest integration, which includes easy configuration capability with Skype, customer information consolidation in a single place, call efficiency upgrade with a single ‘click-to-call’ facility and automatic saving of all call logs, will ensure smooth communication workflow for all users.

In a statement made by Manash Chaudhuri, the CEO of ConvergeHub, he acknowledged that the intention of the company integrating its CRM software with Skype was to empower small business users to provide an ‘unparalleled experience’ by easily incorporating Skype phone calls within the CRM software. “It is only through easy and inexpensive customer communication gateway, sales, marketing and support services can improve their productivity and convert more leads using business intelligence as a tool for enhancing engagements”, he said.

About ConvergeHub

ConvergeHub is the #1 easiest converged CRM for SMBs. It can manage all of your sales, marketing, support, and billing needs, with a converged, full-featured, yet extremely easy-to-use CRM that is priced within reach.

For a detailed look, sign-up for a free trial or attend a live webinar.

Click here to get a FREE TRIAL of ConvergeHub.

This post was originally published in PRWEB ]

ConvergeHub Integrates With Box

The partnership of ConvergeHub and Box enables small businesses to have a quicker and more flexible access in managing and updating documents from within their CRM accounts.

ConvergeHub today announced the integration of Box into its cloud based CRM software. Box is a renowned document management service used by 180,000 businesses and 20 million customers for online storage and sharing of documents, photos and videos, etc. Using Box within ConvergeHub, empowers small businesses to share and collaborate on important presentations, contracts and proposals from within the CRM, process work faster and increase efficiency.

Manash Chaudhuri, CEO of ConvergeHub said, “Customers and Documents are two most essential aspects for business. Yet, they usually don’t work together very well. With the partnership of ConvergeHub and Box, we’re solving that problem and creating a new combined solution that transforms how businesses operate.

ConvergeHub and Box together, reinvent the conventional CRM and transforms it into a comprehensive Customer and Document Management platform where barriers between customer data and content break to multiply leads, seal the deal faster and strengthen customer relationships.”

Highlights of ConvergeHub and Box integration:

Access all Box documents from ConvergeHub

ConvergeHub users can access all collaterals such as product datasheets, marketing brochures and sales presentations stored in their Box account from within ConvergeHub Library. This eliminates the tussle between CRM and Box and saves time considerably.

Users can keep all relevant documents associated with customer records, sales, marketing, support and billing within the centralized CRM repository and keep a track of when they are viewed, downloaded or edited by the team. To gain a more holistic view of customer interactions, they can attach Box files to leads, contacts, accounts, projects, support cases, and more in ConvergeHub.

Edit/Delete Box documents within ConvergeHub

Staying within the CRM Library, ConvergeHub users can download, delete or move/copy Box files from one folder to another. The actions taken inside ConvergeHub Library will reflect in the Box account too. For further convenience, ConvergeHub users can also modify and revise all of their Box documents from within the CRM and get the same immediately reflected in Box too.

Close deals on the go

Anytime Anywhere, ConvergeHub users can share proposals, invoices, contracts, and purchase orders with prospects and customers. They just need to attach Box files while mailing to leads, customers and partners etc from within ConvergeHub. This real-time sharing and collaboration speeds up the sales process and fosters to close deals on the go.

What you should conclude ?

Box for ConvergeHub is an ideal solution for fast-growing small and medium businesses who wish to bring organization-wide collaterals and customer records in one platform, remove the tedious process of searching for the right content among the hundreds of files scattered across different databases and get real work done faster and more efficiently, speeding up sales and improving customer engagement.

About ConvergeHub

ConvergeHub is the #1 easiest converged CRM for SMBs. It can manage all of your sales, marketing, support, and billing needs, with a converged, full-featured, yet extremely easy-to-use CRM that is priced within reach.

For a detailed look, sign-up for a free trial or attend a live webinar.

Click here to get a FREE TRIAL of ConvergeHub.

This post was originally published in PRWEB ]

ConvergeHub Announces Partnership With RingCentral

ConvergeHub is pleased to announce Ted Finch as its Chief Marketing Officer. He has commenced employment on December 15th, 2015 and is a welcome addition to ConvergeHub’s management team…

ConvergeHub integrates with RingCentral to empower small businesses better communicate and engage with customers from within the CRM.

ConvergeHub, today announced its second partnership of the year. It is with RingCentral – a leading provider of cloud business communication and collaboration solutions. Available immediately, the integration makes RingCentral’s powerful call management features available from within ConvergeHub, empowering small businesses to better communicate and collaborate with their leads and customers from the CRM platform.

ConvergeHub and RingCentral as a combined solution addresses one of the key requirements of fast-growing small and medium businesses: improved customer engagement. While ConvergeHub functions as a centralized customer data repository and provides a wealth of information and powerful insights to business users, its integration with RingCentral further empowers it to provide a more holistic view of customer interactions.

ConvergeHub + RingCentral highlights include:

Click-to-dial

Leads and contacts can be called from a single click inside the CRM. No hassle of switching between different devices or screens. On an average, 15-30 seconds is saved per call which means more calls per day and more opportunities to sell.

Advanced call controls

The dialed customer number shows in the CRM along with the duration of the conversation. “End Call” icon is there to disconnect the call immediately.

Contextual customer information

Customer-facing agents can acquire all information pertaining to the lead or contact from inside ConvergeHub. This enables them to understand the context of the conversation beforehand, provide a personalized approach and deliver a great customer experience.

Greater speed of work

Sales agents can dynamically create contracts within ConvergeHub while talking with prospective and existing customers through RingCentral.

Automatically recorded call logs

There is no added onus of manually putting every call details into the CRM. After every call via RingCentral from within ConvergeHub, call details get automatically logged into the sub-panel of the CRM details page. Anytime required, agents can refer to the sub-panel to view information such as the duration of the call, who made the call to whom, date and time and call related notes.

Simple configuration

RingCentral gets integrated with ConvergeHub in a snap. There are no installations or tedious configurations to tackle in the process. ConvergeHub users only require their RingCentral login credentials to get started.

Manash Chaudhuri, CEO of ConvergeHub said, ”The objective behind the integration of RingCentral with ConvergeHub is to enable small businesses offer outstanding experience to their leads and customers while making phone calls from within the CRM. Be it sales, marketing or support agents – all can manage calls within ConvergeHub, combine CRM and communications data into actionable business intelligence and use it to make more sales and nurture customers.

Overall, the successful integration of business communication (RingCentral) into CRM environment (ConvergeHub) improves agent productivity, increases call efficiency and strengthens customer relationships.”

About ConvergeHub

ConvergeHub is the #1 easiest converged CRM for SMBs. It can manage all of your sales, marketing, support, and billing needs, with a converged, full-featured, yet extremely easy-to-use CRM that is priced within reach.

For a detailed look, sign-up for a free trial or attend a live webinar.

Click here to get a FREE TRIAL of ConvergeHub.

This post was originally published in PRWEB ]

ConvergeHub Announces Partnership With NexInteractive

ConvergeHub is pleased to announce Ted Finch as its Chief Marketing Officer. He has commenced employment on December 15th, 2015 and is a welcome addition to ConvergeHub’s management team…

Call center agents now can acquire the right information and knowledge in real-time to improve the overall customer experience during sales, marketing, and support calls.

ConvergeHub, #1 easiest converged CRM for SMBs, today announced its partnership with NexInteractive, a leading name in providing affordable and feature-rich Contact Center Solution & Predictive Dialer. iNexus by NexInteractive is a call center solution that is available in both on-premise and online forml.ats and helps users manage inbound and outbound calls with an agent desktop and administrative too

Both ConvergeHub and NexInteractive play an instrumental role in sales, marketing and customer service. ConvergeHub captures customer data from all touchpoints and streamlines it into one centralized repository. Sales, Marketing and Customer Support agents can gain a comprehensive view of customers and manage all their tasks and activities smoothly, from within the CRM.

Simultaneously, NexInteractive’s predictive dialer dials from a list of phone numbers and quickly transfers any connected call to a live agent, bypassing unavailable phone lines and voice mails. Call agents’ waiting time gets reduced and contacts get accelerated which increases the overall productivity.

The combination of ConvergeHub’s converged CRM and NexInteractive’s predictive dialer brings forth a list of compelling benefits:

Calls matched with CRM records

For both inbound and outbound calls, the predictive dialer checks the number against the CRM data and shows all of the client’s details on screen.

Scrutiny of new contact lists

New contacts added to the CRM get reviewed by the predictive dialer to identify fax numbers and numbers in the “No Call” register and also to ensure that these numbers do not exist from before in ConvergeHub CRM.

Smart prioritization

Calls are routed based upon predefined filter combinations such as location, language, prior contact, lead stage, etc. So calls of important leads and customers get automatically diverted to experienced or highly performing agents.

Manash Chaudhuri, CEO of ConvergeHub said, ”ConvergeHub rightfully understands the need for a call center solution and CRM together and hence has partnered with the world renowned company NexInteractive. Now call center agents have a smarter way to call, using the CRM. With NexInteractive connected to ConvergeHub, agents have more context on every call to develop a strong relationship with leads and customers.

Even if there are hundreds of customers, agents can establish personal connections by seeing past conversations, notes, and tasks associated with each customer who calls. They can save time with automatic call logging and use analytics to determine the best calling times and improve performance.”

About ConvergeHub

ConvergeHub is the #1 easiest converged CRM for SMBs. It can manage all of your sales, marketing, support, and billing needs, with a converged, full-featured, yet extremely easy-to-use CRM that is priced within reach.

For a detailed look, sign-up for a free trial or attend a live webinar.

Click here to get a FREE TRIAL of ConvergeHub.

This post was originally published in PRWEB ]

ConvergeHub Automates Lead Capturing and Accelerates Sales Process with Web-to-lead Forms

ConvergeHub is pleased to announce Ted Finch as its Chief Marketing Officer. He has commenced employment on December 15th, 2015 and is a welcome addition to ConvergeHub’s management team…

Web-to-lead forms capture leads directly into ConvergeHub CRM. Leads get automatically assigned to the selected sales agent for instant follow-up action.

ConvergeHub today unveiled the all-new and improved Web-to-lead form feature, in its converged CRM platform. SMBs can use the sample web-to-lead form available in the CRM or can design their own, without writing a single line of code.

ConvergeHub provides a simple web form editor, where users just need to drag and drop the fields, specific to their requirements. In addition to the conventional fields such as First Name, Last Name, Email and Address, ‘Document’ field is also available that allows users to capture important files and collaterals through the web-to-lead forms.

During building the web form, SMBs can modify the font style of the fields, select the sales agent for the leads, specify landing page URL, change button name and put form description, success message and analytics code. Furthermore, they can preset certain values for all the leads.

These include Salutation, Lead Source, Status, Industry, Type, and Country and so on. Once created, the web form can be published in the website or anywhere else, using the Source Code, Embedded code or the live URL.

Leads generated through the web form get directly captured in ConvergeHub CRM and automatically assigned to the selected sales agent. As a best practice, the respective sales agent gets immediately notified about the captured marketing leads. If required, SMBs can also send notifications to the leads who have submitted the form, with the help of Assignment Rules.

Manash Chaudhuri, CEO of ConvergeHub said ”SMBs can capture potential customer information in the CRM with one step and speed up lead to opportunity conversion, using ConvergeHub’s integrated Web-to-lead form functionality.

It functions as a robust lead generation machine by transferring data directly into the CRM repository and assigning it to the right sales representative with immediate notification. As a result, data entry gets removed and sales agents get empowered to follow-up instantly with the captured marketing leads. They get a full view of the customer data in the CRM to personalize the engagement, win the trust and confidence of the prospects and close business quickly.

The compelling combination of web-to-lead functionality with CRM reduces data entry glitches, shortens sales cycle, increases marketing ROI, and improves conversion. Also, marketing initiatives get precisely analyzed and ROI of campaigns get accurately calculated. Truly a win-win for small businesses!”

About ConvergeHub

ConvergeHub is the #1 easiest converged CRM for SMBs. It can manage all of your sales, marketing, support, and billing needs, with a converged, full-featured, yet extremely easy-to-use CRM that is priced within reach.

For a detailed look, sign-up for a free trial or attend a live webinar.

Click here to get a FREE TRIAL of ConvergeHub.

This post was originally published in PRWEB ]

ConvergeHub to Exhibit at Los Angeles Small Business Expo

ConvergeHub is pleased to announce Ted Finch as its Chief Marketing Officer. He has commenced employment on December 15th, 2015 and is a welcome addition to ConvergeHub’s management team…

ConvergeHub announces that it will exhibit at LOS ANGELES SMALL BUSINESS EXPO®, November 10, 2016. The expo is located at the California Market Center. For more information, and free registration, visit the Los Angeles event page

At the Small Business Expo, ConvergeHub will be talking with Expo attendees about the benefits of using a converged CRM and how it can significantly help them grow their businesses. Converged CRM features are built-in, work together flawlessly, and have a uniform look and behavior. Unlike other patched-together CRMs, all modules of ConvergeHub are integrated and work together seamlessly – no steep learning curves or confusion involved with converged CRMs. ConvergeHub wants to help SMBs avoid wasting time learning new software and more time bringing in revenue for their businesses.

“ConvergeHub is pleased to exhibit at the Los Angeles Small Business Expo. We are dedicated to helping small businesses increase productivity and revenue with a full-featured, yet extremely easy-to-use CRM solution,” states ConvergeHub’s CEO, Manash Chaudhuri.

To learn more about ConvergeHub, visit their booth at the Los Angeles Small Business Expo. ConvergeHub will be located at Exhibitor Booth #900.

About ConvergeHub

ConvergeHub is the #1 easiest converged CRM for SMBs. It can manage all of your sales, marketing, support, and billing needs, with a converged, full-featured, yet extremely easy-to-use CRM that is priced within reach. The features are optimized for small to medium-sized businesses that have the same needs as the large corporations–but don’t have massive budgets to integrate or pay for expensive add-ons. All ConvergeHub CRM features are built-in, work together flawlessly, and have a uniform look and behavior. You can use ConvergeHub to automate your typical day-to-day tasks and marketing automation processes within a simple and intuitive interface.

Contact: Glory Eke 
Telephone number 510.924.1684 
pr(at)convergehub.com

For more information, visit our website.

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This post was originally published in PRWEB ]