Question 1

What is Sales Force Automation?

Accepted Answer

Sales Force Automation (SFA) the process of automating the repetitive and time-consuming sales management tasks through the use of software apps and tools. SFA is used to create automated workflows that manage business prospects, deal follow-ups and sales team productivity.

Question 2

What Does Sales Force Automation do?

Accepted Answer

Sales Force Automation (SFA) software makes the sales process more efficient for sales teams throughout the entire customer journey. SFA automates contact management, calendar scheduling, activity tracking, opportunity management, lead follow-ups and many such activities.

Question 3

How Does Sales Force Automation Work?

Accepted Answer

Sales Force Automation (SFA) software gives sales teams a complete, unified picture of each customer throughout the entire lifecycle of the customer. This gives sales teams the much-needed visibility into every interaction, contact, opportunity, task and activity.

Question 4

Advantages of Sales Force Automation

Accepted Answer

Sales Force Automation (SFA) helps increase productivity of each member of the sales team. It provides easy access to all customer information and creates a single source of truth. It also automates repetitive tasks and helps salespeople focus their attention on more important tasks such as relationship building. So, SFA directly increases the bottom-line for the organization.

Question 5

Why do Businesses Need Sales Force Automation?

Accepted Answer

Businesses need Sales Force Automation (SFA) to boost team productivity, increase the efficiency of the sales process and ultimately drive more revenue by closing more sales in a shorter time span.

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