Every company wants their salespeople to be successful, which means- close more deals.
However, as the completion rises, it is crucial for your sales reps to remain on the top. So how do you do that? What can you do to improve the conditions of your sales and support people, with mobile CRM app so that they can close more sales?
Statistics have proved that easy to use CRM can become one the greatest productivity booster for your sales team.Mobile CRM increases sales volume and business growth by 15%. - Nucleus Research (2016) Click To Tweet
Sales and marketing CRM platform can not only save hours out of your busy week but also help manage and follow up on your prospects and leads.
According to a study by Gartner, a well-implemented and affordable CRM software can increase business revenue by a whopping 41% for every sales rep working with any business.
How to stay productive while being away from office
Those work in sales would all agree that there is one magic formula for closing any deals. It is about being in the right place at the right time.
To get most out of your CRM, it is important that you log every single information and interactions with your customers, as you will certainly benefit from accessing those data when it is needed.
But what happens if you are away from your office desk?
As a successful and active salesperson, it is natural that you can mostly remain out on customer calls when a prospect reaches out to you. Turning on your laptop for browsing on information while you are on the go is not an option, which is convenient nor is it advisable to tell your prospects that you get back to them after you return back to your office.
Surely, you as a businessperson or as a salesperson will never want to consider your traveling hours as a nonperforming downtime or a window of complete ‘communication brownout’. Rather, you will always want to come up at a meeting equipped with all relevant and vital information that you require to nail down a sales-ready prospect, as well as be capable to update and record actions while traveling.
If you find this true, then say “hello” to a Mobile CRM app, which allows you to stay on the top.
Hence, having your team prepared with a mobile CRM provides flexibility and it is even a great way to enhance the numbers of your sales.
According to a research done by Innoppl Technologies in the USA, 68% of salespersons who work with businesses that have said yes to Mobile CRM adoption have reached their sales targets, as opposed to 21% of sales team members from non-mobile CRM oriented companies.
Moreover, in a study done by Nucleus Research, it has been found that mobile CRM increases sales volume and business growth by 15%.
Aided by a Mobile CRM app, you not only get the access to all CRM data you require but also with cloud based CRM tool you can speed up your abilities to act, respond and increase your conversion rates,
If you are still thinking about how this can be done, then here are 5 key benefits of using a mobile CRM on the go:
#1. Stay well prepared and focused all the time
You can always assume that you have everything under your control. Yet, this cannot be refuted that having your dairies, calendar, and contacts integrated into the mobile CRM is a huge time-saver. Using a mobile CRM, you can not only get yourself notified of an upcoming meeting but also have all the notes and information on the customer on the palm of your hand.
Mobile CRM gives a direct access to your customer’s database in the CRM so that you can get an immediate access to all the vital information that your company has on the customers, partners, prospects, suppliers and even your colleagues.
With a Mobile CRM, you can confidently leave your office knowing that you have access to all information that you might require whenever you need.
#2. Close more sales in less time
Mobile CRM helps you to close more deals with lesser interactions, which can provide you more time to work on new prospects or new sales opportunities.
Imagine you are out of your office and a prospect calls you whom you have been chasing down for a month and the prospect is willing to close the deal, provided you can give a quick summary of all the options that you can offer to the prospect before closing the deal. In this case, “I will email you the details tomorrow” will certainly not be a good way to respond. You know you have all the prospect’s offers and quotes stored in the database at your office, but unfortunately, you are miles away from your office desk right now. So when you are on the clock and trying to close a sale ASAP, having a mobile CRM system where can find all the vital information of the prospects is an ideal weapon to win the sale, as the CRM software can take care of the entire process via your mobile device.
#3. Capture new opportunities
Mobile CRM is an excellent tool to interact with customers and update all their information at the source. When you are in a middle of a meeting it may not be that convenient to open your laptop, but then again if you are incapable of entering the data immediately, there are chances that you may forget several crucial information at the end of the day.
Moreover, if you are on the go, and receive a phone call from your prospect or from your office staffs about changes regarding the sale in progress, you can even update the quote as you go. There is no need to delay it until u get back to your desk.
In the same manner, if you meet someone important on the road, you can add them to your contact list, create networking events, book appointments, or plan activities using a mobile CRM straight away.
#4. Share information across your team
Mobile CRM helps you to share information across your sales, marketing, billing, and customer support departments when contacting a customer or a lead.
For example, if you come across some important information or discover new opportunities during a customer meeting and then the information needs to be circulated quickly to your team, just in case the new prospect decides to contact you or your colleagues, having a mobile CRM can be extremely helpful under this circumstance. Since if your colleagues at the office do not know what you are doing, you may miss out on your next big opportunity.
#5. Stay on track and keep your management informed
With every new sale and contacts, you are gathering valuable information. Mobile CRM app lets everyone involved in the sales and marketing process to access information that they need and most importantly in real-time. Moreover, it also helps the user of the app to organize and present the data in a clear way.
Hence, Mobile CRM enables both the sales reps and their managers to take control over the sales pipelines and update sales forecasts with a few clicks, making you always ready to plan and answer the question about your sales targets at any moment or provide valuable sales coaching to your team on the go.
Therefore, to conclude, mobile CRM helps the users to keep in touch with a higher number of prospects and use the same tools that you have on your office desktop, which increases your own productivity with ease while you are away.
Do you use a mobile CRM app? If so let us know by leaving a quick comment below.