CRM – A necessity for every small business
Dealing with existing customers and acquiring new ones into loop is dominantly a challenge for most small businesses. By far and large, Customer Relationship Management is the strongest and the most efficient approach to tackle this challenge. Unlike other software models that specifically concentrate on one area of business, the new-age CRMs have evolved from a simple contact management system into a robust tool that carries the power of multi-channel marketing, offers the framework to build a well-defined sales process and streamlines all customer conversations/interactions. All this together empowers a business to increase the lead acquisition rate, up the sales figures and maintain and create valuable relationships with customers.
And this is precisely where the benefit of using CRM software lies; which is accomplishing organization-wide tasks from one centralized hub. CRMs can also seamlessly synchronize data from other areas of the business without any additional technical assistance. In short, installing a robust CRM platform empowers the entrepreneurs to cope with all the areas with the least amount of effort; and drive the business to new levels of success.
Choosing the right CRM software
There are 240+ CRMs in the market which obviously makes it tough for the small business owners. The market is no less like a Bermuda Triangle where often owners get lost in the CRM features jargons and buzzwords.
To guide you through this maze, we have put together the infographic below, which serves as a primer for introducing our CRM application ConvergeHub.
In the old and mature CRM market which is already brimming with different vendors, ConvergeHub has made an impact by demonstrating innovation in its approach to help organizations better manage their sales, marketing and customer relationships.
Check out the infographic to gain a complete picture about the software, and let us know: Does ConvergeHub ring value for your small business?
Patricia is a full time CRM consultant at ConvergeHub and part-time blogger. She has earned herself quite a fame as a specialist and market expert in CRM software. In the last five year she has worked with various companies as CRM consultant to help them move their businesses to cloud. Her expertise lies in offering cloud CRM consultation, CRM customization and integration solutions to small enterprises. For last one she is engaged in building ConvergeHub, cloud-based CRM solution for SMBs, as a consultant.Follow her at Twitter: @convergehub