Last Updated: May 9, 2025
The California Consumer Privacy Act (CCPA), also known as AB 375, is a state law that grants California residents specific rights related to the collection and use of their personal information. These rights include the ability to know what information is collected, how it is used, and the ability to request its deletion. California residents also have the right to opt-out of the sale of their personal information.
ConvergeHub is committed to honoring these rights and complying fully with the CCPA and its amendments under the California Privacy Rights Act (CPRA).
We collect personal information when it is voluntarily provided by users – for example, when accessing online resources, completing forms, or engaging with us through surveys. In some cases, data may be obtained from our CRM systems or our business partners to better understand our audience and improve service delivery.
We limit the information we request to what is necessary. For instance, if you subscribe to a blog, we ask only for your name and email address. Use of cookies is optional, and we do not use them to collect personal information without your consent.
Data privacy is a company-wide priority. All ConvergeHub teams – not just IT – are trained in data protection best practices. Every new employee is introduced to our compliance processes as part of their onboarding. Our goal is to remain transparent and responsible in how we collect and use your data, strictly for business purposes and to enhance user experience.
For users under the age of 13, consent from a parent or guardian is required before opting in to any data collection.
| Information Type | Collected | Disclosed |
| Identifiers (e.g., name, email, phone number) | Yes | Yes |
| Financial Information (e.g., payment details) | No | No |
| Usage Data (e.g., browsing, search history) | Yes | Yes |
| Electronic Data (e.g., call recordings, emails) | Yes | Yes |
Collected data is used to:
We may collect data from our website, registration forms, or social media interactions – across devices including computers, tablets, and mobile phones.
For more information on our general data practices, please refer to our full Privacy Policy.
To ensure data security, we verify the identity of individuals requesting access, correction, or deletion of personal information. We confirm identity using the method through which information was originally provided. For instance, if an email address was used for sign-up, we will require confirmation through that same address.
Your decision to opt-out or exercise any of your CCPA rights will not result in different pricing, service levels, or access to features. We respect all user choices equally.
As a California resident, you have the following rights:
Children under 16 must provide opt-in consent. Parental consent is required for those under 13.
You may exercise your rights by contacting us through the methods below:
Or submit a request directly:
We will acknowledge and respond to your request within 45 days, in accordance with CCPA requirements.
For any questions or concerns regarding this policy or your data rights, please reach out to:
