Alexa ConvergeHub Blog for 2017 - Page 7 of 15
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Year: 2017

Creating New Events Quick View

Creating New Events Quick View

ConvergeHub enables you to create unlimited number of Events in corresponding to leads, accounts, contacts, deals and more. This video shows you how to ‘Create Events in Quick view’ in ConvergeHub.

Author Manash ChaudhuriPosted on November 27, 2017May 28, 2020Categories Activity and Collaboration, Quick Navigation, Tools and Timesavers, Tutorials

Creating New Events Full View

Creating New Events Full View

ConvergeHub enables you to create unlimited number of Events in corresponding to leads, accounts, contacts, deals and more. This video shows you how to ‘Create Events in Full view’ in ConvergeHub.

Author Manash ChaudhuriPosted on November 27, 2017May 28, 2020Categories Activity and Collaboration, How To, Tutorials

Send Notifications

Send Notifications

Send notifications to your team to keep them updated about their tasks on lead generation, sales opportunities, service cases and marketing campaigns. This video shows you how to ‘Send and receive notification’ in ConvergeHub.

Author Manash ChaudhuriPosted on November 27, 2017July 2, 2025Categories Activity and Collaboration, How To, Tutorials

Adding Document to a Lead

Adding Document to a Lead

Having important documents right in the subpanel of the Lead Details page increases speed of work. This video shows you how to ‘Add document to a lead’ in ConvergeHub.

Author Manash ChaudhuriPosted on November 27, 2017May 13, 2020Categories Data, Documents and Analytics, How To, Sales, Tutorials

Upload new files to ConvergeHub Library

Upload new files to ConvergeHub Library

Upload brochures, presentations and case studies and share with the users based on role-based permissions. This video shows you how to ‘Upload new files to the Library’ in ConvergeHub.

Author Manash ChaudhuriPosted on November 27, 2017May 13, 2020Categories Activity and Collaboration, Data, Documents and Analytics, How To, Tutorials

Add Partner or Library from Lead Subpanel

Add Partner or Library from Lead Subpanel

Attaching files directly to Partners help to keep things organized in one place and build successful relationship with them. This video shows you how to ‘Attach files to a Partner’ in ConvergeHub.

Author Manash ChaudhuriPosted on November 27, 2017July 15, 2020Categories Activity and Collaboration, Data, Documents and Analytics, How To, Tutorials

Create Knowledge Base

Create Knowledge Base

Creating a stack of answers to the most common and critical customer queries empower support agents to provide quick resolutions. This video shows you how to ‘Create Knowledge Base’ in ConvergeHub.

Author Manash ChaudhuriPosted on November 27, 2017May 28, 2020Categories How To, Service, Tutorials

Creating and Closing a Case

Creating and Closing a Case

Manage organization-wide Customer Cases from within your CRM account. This video shows you how to ‘Create and close Customer Cases’ in ConvergeHub.

Author Manash ChaudhuriPosted on November 27, 2017May 28, 2020Categories How To, Quick Navigation, Service, Tutorials

Adding products to Case

Adding products to Case

Creating product bundles with Customer Cases ensure better understanding of the problem. This video shows you how to ‘Add products to a Case’ in ConvergeHub.

Author Manash ChaudhuriPosted on November 27, 2017May 28, 2020Categories How To, Quick Navigation, Service, Tutorials

Creating tasks for a Case

Creating tasks for a Case

Send email, Call or Meet – set any type and number of tasks for a case within ConvergeHub. This video shows you how to ‘Create task for a case’ in ConvergeHub.

Author Manash ChaudhuriPosted on November 27, 2017May 28, 2020Categories Activity and Collaboration, How To, Quick Navigation, Service, Tutorials

Create Template

Create Template

Create customized templates to increase the impact of your marketing campaigns. This video shows you how to ‘Create templates’ in ConvergeHub.

Author Manash ChaudhuriPosted on November 27, 2017May 23, 2025Categories How To, Marketing, Sales, Setup and Customization, Tutorials

Listing View – Column, Row, Kanban

Listing View – Column, Row, Kanban

Row or Column – there are two ways in which you can view your leads in ConvergeHub. This video shows you how to ‘Set lead listing view’.

Author Manash ChaudhuriPosted on November 27, 2017May 20, 2025Categories How To, Personalization, Quick Navigation, Sales, Tools and Timesavers, Tutorials

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