ConvergeHub becomes Community Choice Honoree at SMB Influencer Award

Customers make ConvergeHub – Community Choice Honoree @ Small Business Influencer Awards 2015

Posted by Patricia Jones

After weeks of neck to neck competition, ConvergeHub has finally emerged as the Community Choice Honoree at Small Business Influencer Awards 2015. What makes this win so special? A couple of things:

1. Its the second time for ConvergeHub:

ConvergeHub has become a select software to be voted twice as the Community Choice Honoree at Small Business Influencer Awards.

2. Votes have increased by leaps and bounds:

Last year at Small Business Influencer Awards 2014, ConvergeHub secured the third position with 257 votes. This year it is a whopping 1476 votes!!! With such a high number, we have raced through the competition, leaving behind 25 nominees and confidently securing the coveted 2nd position.

3. The competition is large and renowned:

The Small Business Influencer Awards, now in the fifth year, is one of the most celebrated competitions in the business circle. It is jointly produced by Small Business Trends and Small Biz Technology.

Small Business Trends is a highly popular, independent, small business, online magazine serving over 7,500,000 small business owners, stakeholders and entrepreneurs annually. The site was founded in 2003 by Anita Campbell.

Small Biz Technology is a media company which educates growing businesses with information on how to strategically use technology as a tool to grow their businesses. The site was founded by Ramon Ray.

The annual event draws hundreds of business applications, leaders, corporations, experts, news outlets, journalists, marketing campaigns and growth stories. Making a mark in the midst of these, is a big feat!

4. We have made customers fall and stay in love with ConvergeHub:

When we started, the CRM market was an over flooded industry with 240+ software products. In experts’ opinion, it was next to impossible for new players to make space in the CRM industry. However, we went ahead! While other newbie CRMs were just trying to create a place for themselves in the market, we aimed to accomplish two major challenges:

  • a. To make an industry impact and acquire customers from all verticals
  • b. To make customers stick to us for lifetime.

In consideration of these two challenges, we modeled our CRM software ConvergeHub as a complete Business Management Platform. More than basic customer management which every other CRM does, we made ConvergeHub an all-inclusive solution that can manage Sales, Marketing, Customer Service, Collaboration, Project, Products, Billing, Emails and so on. It was due to this innovation introduced in the concept of CRM that enabled us to crack through the market and be on an impressive customer acquisition spree. (Challenge #1 achieved)

And today after two years and five months, being Community Choice Honoree successively for two years have validated the fact that we have accomplished our second challenge as well. Unlike other CRM vendors who acquire customers but lose them after a few months due to teething problems, we have been successful in making customers not just choose us but continue to be with us for long-term.

This is the reason that all our customers have sticked to us and supported us whenever it mattered.

5. This love has made us stronger and encouraged us to do more:

”In spite of receiving several awards and acknowledgements, the Community Choice Honoree title beats them all because it comes straight from the hearts of our customers. These customers are our most precious assets. We promise to continue improving our application to meet the high expectations of our customers and win their endorsement, forever,” said Manash Chaudhuri, CEO of ConvergeHub.

A thank you note:

We know the closest relationships do not require formalities. However, still we’d like to thank all our customers who took the effort to vote for us and made ConvergeHub come second in the #SMBInfluencer Awards 2015. WE love you !!! 🙂

 

Patricia Jones

Patricia is a full time CRM consultant at ConvergeHub and part-time blogger. She has earned herself quite a fame as a specialist and market expert in CRM software. In the last five year she has worked with various companies as CRM consultant to help them move their businesses to cloud. Her expertise lies in offering cloud CRM consultation, CRM customization and integration solutions to small enterprises. For last one she is engaged in building ConvergeHub, cloud-based CRM solution for SMBs, as a consultant.Follow her at Twitter: @convergehub

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