Posted by Patricia Jones
Even if you have a CRM software in place, chances are that you are not being able to track all the customer interactions. That is because a large chunk of conversations happen over Gmail that remains unfetched in your CRM. Asking your sales, marketing and customer support teams to feed this data every day is an exaggerated demand. With a colossal like workload, it is unlikely that your teams will have the time and patience to religiously enter all the Gmail communication into your CRM software.
Many of the best CRM solutions already have Gmail integration built in and one of which is our very own ConvergeHub. It seamlessly syncs with Gmail along with two other popular Google Apps – Google Contacts and Google Calendar.
In consideration of the unprecedented popularity that Gmail holds as a business tool (900 million users), ConvergeHub has gone ahead with the integration to empower its users access this easy-to-use, reliable, and cost-effective email solution right within the cloud CRM platform.
Gmail has become a core part of ConvergeHub workflow that will allow users to execute a host of activities, namely:
Unlike other CRM app integrations that call for extensive technical development, Gmail integration within ConvergeHub does not involve any technical wizardry.
The section below defines how you can start with Gmail within ConvergeHub in 3 easy steps –
1. Go to Apps Store
2. Read details about Gmail App
3. Get App and Link your Gmail account
New to our application? Sign Up for a FREE TRIAL and get the power of ConvergeHub for your small business NOW!!!