ConvergeHub, leading Sales, Marketing and Service CRM software, today announced the integration of Microsoft Outlook within its platform. This integration provides convenience to the users to merge their Outlook and CRM records, and communicate with customers, partners and employees using either application (ConvergeHub or Outlook) without hopping to the other system to fetch business data.
Users can easily integrate all their Outlook emails, contacts, tasks and calendars with ConvergeHub to ensure a complete 360-degree customer view from the CRM. Simultaneously they can gain an accession to ConvergeHub records from the navigation pane of Outlook. Overall, once the plug-in is installed, every update done in Outlook can be captured and synchronized automatically with ConvergeHub — and vice versa.
That means – No hassle of business data trapped in application silos and no endless hunting through Outlook mails for finding customer/project updates and feeding them in the CRM. With Microsoft Outlook Plug-in installed in ConvergeHub, one click is all that it takes for the users to start working on Outlook and CRM right away!
”We have designed ConvergeHub not just as a plain vanilla CRM but as an overarching software platform integrated with a host of functionalities and applications that can be used by businesses at every point of customer engagement.
Outlook integration with our CRM solution ConvergeHub is also done along these lines. It will empower users to maintain seamless communication with their customers, partners and employees. By enabling the new Outlook plugin, users can experience an array of new functionalities.
Right from associating inbound and outbound emails with the appropriate contact in the CRM, to tracking deal progress from Outlook – this plug-in integration will increase business productivity. It will eliminate double data entry and ensure that complete information on leads, customers and deals is captured and accessible across the departments. Most importantly, it will allow our users to work the way they want, while every data stays synced to both Outlook and ConvergeHub database. ” – said Manash Chaudhuri, CEO of Converge Enterprise, Inc.
ConvergeHub Outlook integration comes in a quick 6-step installation process with no separate IT involvement or maintenance required. To know more, click here.
ConvergeHub is a cloud based all-in-one CRM software for complete Customer Engagement Management, combining sales, marketing, customer service and collaboration into one unified and easy-to-use platform. ConvergeHub’s award winning CRM includes Sales Force Automation, Marketing Automation, Email Marketing, Social integration, Customer Support, Collaboration, Document Management, Project Management, Invoicing, Reports and Analytics, all in one integrated platform.
ConvergeHub is a product of Converge Enterprise Inc, a leading technology company enabling small and medium businesses run all customer-centric activities from a single integrated cloud based platform. Founded in 2012, the company is privately held and headquartered in Silicon Valley, California.
Renowned names like Boston Herald, Los Angeles Times, San Francisco Chronicle, TMCNet, International Business Times, The Miami Herald and CRM Idol have already featured ConvergeHub as an innovative next generation Customer Engagement Management solution for the global market.
[ This post was originally published in PRWEB ]