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How to Choose the Best Mobile CRM Solutions for Small Business

Posted by Glory Eke

In the recent times, it has been observed that mobile devices (like smartphone, tablets etc.) have become an ever increasingly important tool for small business owners looking for an advantage in this cutthroat competitive world. Here is a list of the advantages of using Mobile CRM solutions for small businesses. Read More

Watch Out For These 4 Deadly Signs- Which Can Make Your CRM Fail

Posted by Glory Eke

If your CRM software is on the brink of failure, instead of blaming on the system, have you thought what signs you would look for? How can you save it from a point of no return? Fortunate here is help so that you do not have to experience your CRM falling over the edge. Here are some early warning signs that indicate all is not well in your CRM-land, and some advices for addressing them. Read More

Are CRM and Marketing Automation Software 2 Different Things?

Posted by Glory Eke

Do you remember someone, who told you that England and Great Britain were not actually the same? Well, your mistake is completely understandable. Actually, Great Britain is composed of England, Scotland, and Wales, and so England is just a part of Great Britain.People often have the same kind of reaction when they realize that Marketing Automation software and CRM are different as both these software serves two distinctly different purposes. Read More

What You Must Ask- For Finding an Easy CRM for SMB

Posted by Glory Eke

For finding an easy CRM for SMB, let us first break down the Customer Relationship Management software platform into individual components for a better understanding of this misused tool, which will most importantly help small business owners to make informed decisions when opting for their preferred CRM and bring growth in sales. Customer Definition: The … Continue reading “What You Must Ask- For Finding an Easy CRM for SMB” Read More

Why Your Business Needs CRM?

Posted by Glory Eke

In the modern times, we operate within a global economy that buys, sells, and communicates in countless ways. Happy customers speak aloud to the world about whatever that is good about your products and services…and so do the unhappy ones. Did you ever think of why your business needs CRM when commoditization is happening with breathtaking speed? To know the answer read more Read More

Support Software Is On The Fritz- The Future Of Customer Support Is CRM

Posted by Glory Eke

You may be of the opinion that Support software is a boring and sleepy software category that does not call for innovations. In this article, we are going to explain why we demarcate this software is a wrecked category, which is failing to solve customer problems in this modern world. This is because CS software is going to be massively disrupted by CRM software designed for CS teams- which is an entirely new way for these teams to work in the present times. Read More

5 Proven Practices for Building Client Relationship with CRM

Posted by Glory Eke

The success factor of any good B2B (Business-to-Business) company depends largely on strong client relationship, which is especially applicable for small companies and organizations in its early stage. Here are lists of points, what we believe it takes companies to transform them from a vendor consideration set to trusted partners of an organization. Read More

How CRM replacing ERP is a Myth- Now Debunked

Posted by Glory Eke

Although CRM and ERP systems overlap each other in certain areas, the good part is, they can also be completely integrated into each other. Still, as the core functionalities of these two business applications are completely different, it is best for a business to understand the difference between CRM and ERP as stand-alone and separate systems. Since this outlook will make it easier to see how CRM and ERP individually play a role in improving competency and increasing sales. Read More

Know How You Can Protect Your Online Reputation from Cyber-threats

Posted by Glory Eke

Online reputation is everything in web-based businesses. Hence, keeping it secured from cyber threats is utmost important for the safety of your enterprise. Primarily controlling your reputation online deals with what information that is available to your customers on the Web. You can secure your online reputation and protect your customer’s sensitive data from data theft by several means. Some of the ways by which you can prevent this from happening are as follows. Read More

10 Tips to Make Use of Influencer Outreach to Perk up Brand Visibility

Posted by Glory Eke

Influencer outreach is definitely considered as a dominant asset when it comes to improving your brand’s visibility. Using content marketing strategy to scale up brand visibility is nothing new since you must have already used blogs and social media platforms to improve your brand’s outreach in the market. In a data compiled by B2C (Business 2 Community) research, it has been found that more than 93 percent of marketers use content marketing strategy for their business growth. Read More