ConvergeHub is the #1 easiest converged CRM for SMBs. It can manage ALL of your sales, marketing, support, and billing needs, with a converged, full-featured, yet extremely easy-to-use CRM that is priced within reach.
NexInteractive specializes in ALL cloud contact center solutions from 10 seats to 1000 + seat centers. Save $$$ with the dialing algorithm engines along with the inbound dynamic IVR interaction scripts.
Manual Dialing. All Call Center Features Built-In. 3:1 Dialing Ratios
Manage Leads, Contacts, Accounts and Deals
Successful Customer Complaint Handling
Increase Marketing ROI with Personalized Campaigns
Reduced Repetitive Manual Processes
Create invoices for products and services
View calls in queue and answer priority clients with just one click.
Instantly detects and eliminates calls to cell phone numbers
Advanced speech synthesis systems extracting information from the back-end and converting it to relevant messages
Connects customers to the last agent they talked to, fostering trust and quality support
The agent can queue it up on the desktop and toggle between calls or put one of them on hold
Get the word out quickly, and within minutes
When looking for a CRM we wanted to be able to find one that was A) customizable without the high costs of Salesforce and B) user friendly. Converge hub nailed both our needs. A user friendly, extremely customizable CRM that was tailored for our needs. That with excellent customer service, we have a system that will be with us for the long run.
ConvergeHub allows you to keep your business organized, maintain customer data efficiently, and automate the entire process from beginning to end.
The CRM is highly sophisticated and able to handle all our custom workflows very easily without the need for expensive customization.