ConvergeHub planning to offer Multi Channel Marketing solution to help SMBs leverage all forms of broadcasting methods

ConvergeHub announced today the immediate release of Multi-Channel marketing functionality in its fully-functional, web-based customer management application. Driven by customer demand for greater insight into marketing campaigns…

ConvergeHub announced today the immediate release of Multi-Channel marketing functionality in its fully-functional, web-based customer management application. Driven by customer demand for greater insight into marketing campaigns, Multi-Channel capability will deliver ‘easy-to-use solutions’ to help businesses understand the impact of marketing and build tighter connections across different touch-points.

Multi-Channel Marketing for Better Capitalization of Different Broadcast Mediums

ConvergeHub Multi-Channel Marketing feature simplifies and expands the marketing automation module. It includes functionality for better management of E-mail marketing, SMS Marketing, FAX Marketing, Voice Broadcast and Social Marketing.

New functionality includes:

E-mail marketing: Converge email management opens new channels of communication by allowing its users to send appropriate, engaging emails to their contacts. Users can add, edit or create email templates to deliver personalized messages to the customers.

SMS & FAX Marketing: Converge has tied up with a third-party associate called Twilio (a leading cloud communications company that allows software developers to programmatically make and receive phone calls and send and receive text messages using its web service APIs). ConvergeHub users just need to buy an account in Twilio to execute SMS & Fax Marketing through the Sales and Marketing platform.

Voice Broadcast: Converge is planning to make it easy  for marketing, sales, and customer-support teams to send out personalized, interactive voice broadcasts. By simply using the cloud-based CRM software, users will be able to create voice message or IVR, upload a spreadsheet with the targeted phone numbers, and Converge will do the rest.

Social Marketing: With ConvergeHub, organizations can use services like Facebook, Twitter and LinkedIn for relevant promotions of their product and brand. Users can post/tweet promotional message about their business without having to separately log into their social media profiles.

Multi-Channel Value Proposition

Multi-channel marketing caters to the present trend of customer behavior. Today, customers respond to offers the way they want to or, in many instances, not at all. Also, customers respond by the channel they choose, and not necessarily the one chosen for them.

The role of multichannel CRM in an organization is to make every channel touchpoint enabled with customer information. Supposedly, this results in increased customer acquisition, satisfaction, wallet share and retention.

“When a business is integrated with Multi-channel CRM, it gets enabled with many channels of interactive customer contact. It is able to analyze and compare multiple times, customer behaviors across channels. This increases the chances of the business to listen and learn what customers are doing. Inevitably, the business can draw better strategies to retain and expand valuable customer relationships,” said Manash Chaudhuri, Director and CEO of ConvergeHub.

Multi-Channel Functionality to Specially Help the SMBs

Majority of SMBs undergo the intractable dilemma of complex marketing. It becomes an uphill task for them to formulate a coherent customer relation strategy across multiple products, multiple delivery channels, large numbers of customers/potential customers and frequently overlapping or conflicting goals.

“Small and medium-sized businesses face a tussle between extensive marketing campaigns and restricted financial capacity. While they have a strong potential to grow, controlled resources trap them. This is precisely where ConvergeHub  will help them bridge the gap. Post the deployment of the CRM, they will be able to capitalize on different broadcast methods.”

ConvergeHub will solve the two most crucial queries of the SMB marketers:

How to integrate a customer-oriented strategy across multiple channels, products, business lines, to provide consistent customer-facing offers and experiences?

How to map optimal distribution of channel facilities to customer base and provide customers the most appropriate channels and contacts for their needs?

Pricing Details

ConvergeHub is competitively priced keeping in mind the financial constraints of the small and medium-sized businesses. The CRM application is available in three versions, namely:

Lite – $9.00 per User per Month

Professional – $29.00 per User per Month (most popular)

Premium – $59 per User per Month

The billing cycle is quarterly and subscription can be cancelled any time during the billing period. Special discounted rates are offered for yearly subscription.

FREE TRIAL is also available, which can be upgraded to paid membership during that period or afterwards.

To know more about Free Trial, check https://www.convergehub.com/signup/free or call ConvergeHub at 510.924.1683

For further queries on ConvergeHub, please visit www.convergehub.com or email at info@convergehub.com

About ConvergeHub

ConvergeHub is a leading Cloud CRM company offering an innovative collaboration network portal connecting Customers, Partners and Employees through social and mobile cloud technology. Founded by a team of highly experienced entrepreneurs in the year 2013, ConvergeHub is headquartered in Silicon Valley, California. The powerful cloud-enabled CRM application is designed to enable the SMBs drive better revenue by running all customer-centric activities from a single integrated application.

The CRM framework offered here is widely acknowledged as the most intuitive yet rigorously functional solution for all business verticals. Simple and Intuitive UI, easy navigation, partner network collaboration, inbuilt advanced document management, DRIP, Multichannel marketing, personalized settings, social feed integration and complete data backup are a few USPs that distinguish ConvergeHub  (featured in Boston Herald, Los Angeles Times, and The Miami Herald etc) from its counterparts.

To get Converge news, follow the company on Twitter at @converge_crm and on Facebook at www.facebook.com/ConvergeHub

Additional Converge Resources

Converge blogs: www.convergehub.com/blog

Converge eBook : www.convergehub.com/campaign/download-ebook.html

ConvergeHub Nominated in the Best SaaS Application 2013 Category of the UP-START Cloud Awards

ConvergeHub, a leading cloud-based CRM solution is proud to announce its nomination in the 2013 UP-START Cloud Awards. ConvergeHub is nominated in the Best SaaS Application 2013 category along with 23 other contestants…

ConvergeHub, a leading cloud-based CRM solution is proud to announce its nomination in the 2013 UP-START Cloud Awards. ConvergeHub is nominated in the Best SaaS Application 2013 category along with 23 other contestants. The nominations have been published in the website of UP 2013 Cloud Computing Conference

The UP-START Cloud Awards is a worldwide effort to recognize and honor the next generation Cloud Computing companies. It is a universal de-facto recognition platform that brings together entrepreneurs, business owners and investors to showcase their products/solutions; receive coveted industry recognition and win a tangible prize.

‘’We are tremendously honored to be nominated in the ‘BEST SAAS APPLICATION 2013’ category of the 2013 UP-START Cloud Awards. UP-START Cloud Awards is synonymous as one of the best platforms for Cloud solution providers to step up and participate. Every year, several mature and start-up companies try to make a mark in this competition. Our successful nomination for the award speaks volumes about our CRM application’’ said Manash Chaudhuri, ConvergeHub Founder and CEO.

‘’We are continuously enhancing the solution set to empower SMBs to get more value for their money. We are honored that the UP-START Cloud community has acknowledged our efforts.’’

The roots of ConvergeHub lie in offering best Customer Relationship Management software to small and medium-sized businesses across different industry verticals. Since its launch this year, Converge has perfected itself for providing the best business SaaS Application for SMBs offering CRM and Collaboration network to connect with employees, partners, and customers through its cloud offering. Simple and Intuitive UI, easy navigation, partner network collaboration, CRM engine, inbuilt advanced document management, DRIP, Multichannel marketing, personalized settings, social feed integration and complete data backup are a few USPs that have enabled ConvergeHub to engage and empower the CRM market dynamically.

‘’ConvergeHub’s remarkable growth in a short span of time goes on to show the potential of our software platform and list of satisfied customers. With a scalable, flexible, portable and secured CRM solution at hand, we are confident of establishing a reputable name in several prestigious competitions worldwide.’’

About ConvergeHub

ConvergeHub is a leading Cloud CRM company offering an innovative collaboration network portal connecting Customers, Partners and Employees through social and mobile cloud technology. The CRM framework offered here is widely acknowledged as the most intuitive yet rigorously functional solution for all business verticals. The on-demand editions of ConvergeHub are available at https://www.convergehub.com/pricing . Please sign up for FREE TRIAL to see how ConvergeHub can offer value proposition to your business.

CRM Idol Award 13 Nomination List Released ConvergeHub among 44 contestants

The nomination list of CRM Idol 2013 Award has been released, and ConvergeHub has been chosen as one of the Contestants. CRM Idol looks for emerging CRM companies – the “game changers” who are making efforts to shape the future…

The nomination list of CRM Idol 2013 Award has been released, and ConvergeHub has been chosen as one of the Contestants.

CRM Idol looks for emerging CRM companies – the “game changers” who are making efforts to shape the future. Preceding the release of the nominations, the CRM Idol committee had been working hard to prune down the number to the present list after eliminating a fair number of entrants. “There were more eliminations than ever before” – the CRM Idol authority stated in their website. The selection parameters are set to recognize the candidacy of a company to participate in such a prestigious CRM event that enormously helps emerging enterprises to get into the cloud ecosystem.

ConvergeHub has been introduced to the market early this year, and soon the limelight spotted this plug-and-play customer-facing product for its remarkably simple and powerful features. ConvergeHub is now reportedly ready to publish a handful of new features within the next few months with an objective to engage and empower the CRM market more dynamically.

“ConvergeHub will revolutionize the way SMBs deploy Cloud CRM,” stated Manash Chaudhuri, CEO of ConvergeHub. “We believe, the answer to running a successful CRM strategy lies in constant innovation and evolving new and efficient ways for business process management.”

According to Mr. Chaudhuri, the small businesses face global uncertainty in many ways and added to that, most SMBs don’t have proper approximation of what is needed for proactive risk analysis and management. ConvergeHub has been developed to strengthen the business strategies and organizational structures around prospects and customers, which will build a better responsiveness.

ConvergeHub made the difference with brilliant on-demand enterprise customer relationship management ideas that evolved from its global Cloud CRM project engagements. The intuitive CRM framework helps users set their success criteria to ensure the business case requirements are fully achieved.

Few Features that Helped ConvergeHub gaining the Momentum:

  • Intuitive navigation with complete drag and drop application customization support
  • Simple steps to web to lead generation, conversion and relationship management
  • Smart tracker of purchase agreements and order processing activities
  • Active CRM library for critical business data access and safe archival
  • Multichannel marketing support with featured template solution
  • Smart Drip Engine to drive dynamic contact relationship management
  • Social feed integration and access to advanced App Store to build a perfect cloud computing ecosystem
  • Personalized settings to limit user access and improve profile security

Besides, ConvergeHub offers complete data backup solutions. Their servers are hosted in a SAS 70 Type II audited data center that is managed around-the-clock by proactive network engineers with redundant power supply and Tier-1 bandwidth provisioning.

“It’s not about winning but how we play the game,” Mr. Chaudhuri reflected his winning attitude. “We are here to plot long-term success for our customers. Our business is looking forward to building a robust data warehouse to support our customer’s CRM ventures more dynamically.”

About ConvergeHub ConvergeHub is a CRM leader building smart channels to connect companies with customers, partners and employees through social and mobile cloud technology. The CRM framework offered here is widely acknowledged as the most intuitive yet rigorously functional solution for all business verticals. The on-demand editions of ConvergeHub are available at https://www.convergehub.com/pricing. FREE TRIAL is offered to facilitate complete adoption.

ConvergeHub Is Set to Rollout Its MobileCRM Edition

After launching the web based version of their cloud-based CRM for small and medium businesses, ConvergeHub is now at the implementation and testing phase of its mobileCRM edition…

After launching the web based version of their cloud-based CRM for small and medium businesses, ConvergeHub is now at the implementation and testing phase of its mobileCRM edition.

As the business world is increasingly embracing the mobile business model, this news comes as no surprise from this leading customer relationships management software designing and developing company. ConvergeHub was launched in the month of April of this year. This highly customizable but simple CRM solution has been aimed at offering complete and integrated sales, marketing and service solutions to SMBs.

“ConvergeHub is created as an all-in-one platform for small businesses who can’t afford the high end legacy and web based applications. And, since mobility is critical for their business, launching the mobile application of our CRM became a necessity.” – elaborated Manash Chaudhuri, CEO ConvergeHub, Inc.

The CRM mobile application market is likely to see an exponential growth in the coming years. The leading market researcher firm, Gartner Inc. has predicted it to experience a 500% growth rate in 2014. It is a clear indication that the future of CRM market will be ruled by mobile applications.

Many Enterprise software platform development companies like ConvergeHub are targeting the mobile market explosion by offering innovative and simple to use solutions. What makes ConvergeHub unique in its approach in offering the full-blown Cloud CRM solution is its mobileCRM edition.

“We aren’t compacting our web CRM to fit in the small screen of iPhones and smartphones but building a mobile app that will work and function according to your device. People normally swipe and tap on smartphone and therefore, the mobile app needs to function differently from any web-application. We are applying form factor technology to offer unique user experience for ConvergeHub mobile application on different devices.”

ConvergeHub is a feature rich business contact management application designed to offer complete business solutions to SMBs with 5 or more employees with aggressive sales and marketing teams. The software is highly customizable and offers extensive third-party app integration solution through their exhaustive app store.

Since launch, ConvergeHub has been highly celebrated for offering scalable, flexible, portable and secured CRM solution to users. The launching of the mobile application is expected to help it penetrate even deeper into the CRM market.

“The mobile application will look and feel just like the web version with same amount of ease in operation. The application is designed keeping in mind the requirements of today’s highly agile sales teams. It will help them stay connected with their team members and customers through live updates and feeds, ” Chaudhuri pointed out.

About ConvergeHub

ConvergeHub, a cloud based CRM solution, is targeted to offer complete sales, marketing and communication solutions to small and mid-size business enterprises. It is designed to be simple, smart and intuitive with features of advanced CRM applications; like- process automation, marketing automation, campaign management, POS Integration, third-party app integration, web conferencing, inbuilt document management and more. For more information contact: info(at)convergeenterprise(dot)com. Or, take advantage of the FREE TRIAL period.

ConvergeHub Plans to Offer Web Meeting and Cloud File Management System Through Its CRM Offering

ConvergeHub is currently launched as a fully-functioning, cloud-based CRM solution for small and mid-size businesses. In its next version, ConvergeHub plans to launch CRM solution with integrated web meeting …

ConvergeHub is currently launched as a fully-functioning, cloud-based CRM solution for small and mid-size businesses. In its next version, ConvergeHub plans to launch CRM solution with integrated web meeting and file management solutions, so that users do not have to buy third-party integrations.

ConvergeHub is designed to be a complete sales, marketing and communication solution to SMBs. Volumes of research and R&D have been devoted in designing the product and therefore, despite being new in the market, it is already receiving great market response and acceptance from CRM users.

CEO, Manash Chaudhuri in a recent, interview has explained why and how ConvergeHub CRM solution is different from available market options.

“Salesforce resolves only the sales side of an enterprise and open-source, SugarCRM, applies to small businesses with strong IT team. But, small business users mainly want a software solution that is self-sufficient and will not demand extensive third-party integration for performance enhancement. Moreover, it mustn’t become a burden on their already resource strapped situation by increasing IT budget.”

Web meetings are increasingly becoming popular with global business community. It allows them to reach out to their customers in a forceful way. Web meetings are likely to be more effective in terms of sales, marketing and communication, since it allows one to directly engage his clients on live chats. It is expected to offer more results than email marketing, phone calls and social media engagements combined. Today, there is a wide variety of web conferencing tools available online. Normally, one can integrate a third-party web conferencing app to one’s CRM software to enable web-conferencing services. But, app integration is often expensive and offers no guarantee of optimum performance. To resolve this issue, ConvergeHub plans to offer inbuilt web conferencing solution from their CRM interface.

“You won’t have to look beyond ConvergeHub to run your operation. Directly engage your customers and arrange for product demonstrations without leaving your office. ConvergeHub will provide you with an interface that allows you to directly communicate with your clients from your CRM account,” added Manash Chaudhuri.

In order to make file management and sharing easier, ConvergeHub will allow inbuilt document management solution for more than 2GB. “You will upload/download and share files from your ConvergeHub account using single login details.”

ConvergeHub looks forward to introduce more features in their subsequent upgraded versions so that users don’t have to look beyond a single CRM platform to manage all their business activities. Chaudhuri has already sketched out the plans for ConvergeHub’s next five releases. There Apps Store is underway that will allow users search for easy plugins for popular third-party apps to integrate to their ConvergeHub interface to enhance the performance of the application.

About ConvergeHub

web-based, simple, CRM solution, for small and mid-sized businesses. It is designed to offer comprehensive sales, marketing and communication solution to small business users. Designed by a Silicon Valley based company it offers CRM solution that has integrated features like Email Integration, POS Integration, Voice/Fax/SMS Integration, Social Media Integration, Document Management, Role-Based Security, Campaign Management, DRIP Marketing etc. For more information contact: info(at)convergeenterprise(dot)com. Or, sign-up for FREE TRIAL: https://www.convergehub.com/signup/free

ConvergeHub Launches Their Cloud-based CRM on GetApp and Earns Top Rating

ConvergeHub is a cloud based CRM designed to offer comprehensive complete business solution to small and medium size businesses through simple features and intuitive navigation…

ConvergeHub is a cloud based CRM designed to offer comprehensive complete business solution to small and medium size businesses through simple features and intuitive navigation. It offers a complete set of features including lead management, campaign management, intelligent marketing solutions, sales force automation, customer intelligence and in-depth analytics.

Converge offers integration with third party Email services, MS Office, Outlook and Google Apps to help SMBs manage all their business activities from a single platform.

According to the review, Converge CRM has a unique value proposition in the CRM industry as it approaches CRM in a comprehensive manner. It solves the sales side and marketing side of the business, all of it at an affordable cost.

ConvergeHub is a complete integration suite of sales, marketing and communication solutions for small businesses and offers specialized features, such as the ability to configure both simple and complex DRIP marketing campaigns. It also offers integrated team management and collaboration features, which makes the solution specially useful for companies willing to limit the number of business apps they use.

ConvergeHub achieved the following ratings:

Overall: 9/10

Ease of use: 4/5

Features 5/5

Value 5/5

Ease of deployment 4/5

“With its extensive feature list, flexible and affordable pricing, ConvergeHub scores on all counts. It makes it possible for small businesses to implement world-class marketing campaigns and sales management processes at affordable costs,” said the GetApp reviewer.

To read the full review on GetApp visit: http://www.getapp.com/blog/converge-crm-review/

To test drive and deploy ConvergeHub for free, please visit: http://www.getapp.com/converge-enterprise-application

About ConvergeHub

ConvergeHub is a cloud based CRM solution perfected for SMBs. It is loaded with the most advanced enterprise CRM features to offer complete business solutions to businesses of any size. Developed by a Silicon Valley based company it is designed to be simple, easy, intuitive, and risk free with features like Email Integration, POS Integration, Voice, Fax and SMS Integration, Social Media Integration, Document Management, Role-Based Security etc. For more information contact: info(at)convergeenterprise(dot)com.

About GetApp

GetApp is the largest independent online marketplace that helps small to mid-sized businesses and startups discover, evaluate and manage the perfect cloud business apps for their needs. Its mission is to support millions of users in their “best app” research with comprehensive directories, interactive search tools, side-by-side comparison tables, user reviews and app evaluation resources.

In addition, GetApp serves as a global online marketing channel for thousands of cloud business application developers. GetApp operates primarily in North America and the U.K. It is privately owned and backed by Nauta Capital.

ConvergeHub Gets Great Market Response for Its Cloud CRM Release

ConvergeHub upon its release has received great response from the market. It is a small business cloud based CRM software, especially designed, targeting the growing SMB business tool market. The CRM was unveiled on April 26th 2013 and is now available for the users…

ConvergeHub upon its release has received great response from the market. It is a small business cloud based CRM software, especially designed, targeting the growing SMB business tool market. The CRM was unveiled on April 26th 2013 and is now available for the users.

Release of ConvergeHub has been one of the most anticipated events of the year, especially because, it is designed as an enterprise product but directed for small and medium businesses. The cloud based solution is offered to users over the internet. It will not demand any infrastructural setup on the user’s part. Since it is a cloud based product hence there is no installation needed. The user will be able to start using ConvergeHub’s cloud based CRM almost immediately.

ConvergeHub is designed to be a complete marketing and sales automation solution for SBMs. Its comprehensive interface is designed to offer flexible, easy, intuitive, and risk free navigation. Its dynamic dashboard offers easy access to the important sections of the software and alongside allows the user to customize its view and receive all important updates on single-screen.

The cloud based CRM is programmed to be adaptive to the abilities of the user to eliminate hitches related to learning curves. It offers easy to use intuitive navigation, business adaptability, multi-channel (Email, SMS, Fax, Voice, Online, Social, Inbound, Outbound, Event) integration, and third-party app integration.

The upcoming apps store will let the users shop for their favorite paid apps to enhance the abilities of their ConvergeHub account. ConvergeHub offers Outlook and Google apps integration as well as synchronization with your other existing business applications.

ConvergeHub is designed to be adaptive to different market verticals namely – Finance and Service industries, Healthcare and Hospitals, Hospitality and Travel, Automotive, Brokerage Firms, Law Firms, Insurance, Education, Membership Management Industry, Construction, Real Estate, Government as well as Non-Profit organizations.

It is an improved version of the earlier ConvergeHub CRM and on his inauguration speech Manash Chaudhuri, CEO ConvergeHub, stated that the new version is augmented with features like – Role based security, DRIP marketing, Easy to use apps store, Automation and Workflows, Sales Process Automation, Third-party apps integration, Dynamic dashboard, Simple Inline Edit, POS integration, Marketing Automation, Deals Management, Social Feeds Integration, Case Management, Open APIs, and more.

Chaudhuri mentioned – “Often when we talk about small business CRM we limit ourselves to simple contact management software. But the roles of SMBs have evolved and so have their business needs. Nowadays, they need a complete business solution like any other large enterprise to streamline their daily operations. ConvergeHub is developed to keep up with the changing needs of SMBs. It is a software solution that is flexible enough to adapt to their business requirements and not the other way round.”

ConvergeHub will help small businesses transit peacefully to middle size business. It is available in easy per user- per month subscription model that has made it easier for organizations to add new users when they expand. The simple solution does not require you to invest money and time in training your users. The CRM solution comes with an exhaustive user guide, as well as page tours, about us and field suggestion prompts to make navigation easier.

The price starts as low as $9 per user/per month and it is available in Lite, Professional and Premium subscription models. ConvergeHub offers FREE TRIAL that allows the user to test drive the application with no strings attached. The user can upgrade to paid version anytime during the trial period by simply paying for the subscription from his ConvergeHub account.

ConvergeHub also offers complete data backup solutions with their servers hosted in a SAS 70 Type II audited data centre that is manned 24 hours by senior systems and network engineers with redundant power supply and Tier-1 bandwidth provisioning.

About ConvergeHub

ConvergeHub is a cloud based CRM solution perfected for SMBs. It is loaded with the most advanced enterprise CRM features to offer complete business solutions to businesses of any size. Developed by a Silicon Valley based company it is designed to be simple, easy, intuitive, and risk free with features like Email Integration, POS Integration, Voice, Fax and SMS Integration, Social Media Integration, Document Management, Role-Based Security etc. For more information contact: info(at)convergeenterprise(dot)com

ConvergeHub ready to launch highly customizable Apps Store

ConvergeHub has recently launched its cloud based CRM of the same name for small and medium businesses. The new and upgraded version of the customer relationship management software was inaugurated on 26th of April, 2013…

ConvergeHub has recently launched its cloud based CRM of the same name for small and medium businesses. The new and upgraded version of the customer relationship management software was inaugurated on 26th of April, 2013.

ConvergeHub is a cloud based CRM focused to cater to the market of small and medium businesses’ CRM needs. The demand for smart sales process automation solutions has grown manifold among SMB entrepreneurs but there is still a huge gap between supply and demand. Most often large CRM developers offer a stripped down version of their enterprise products for small businesses but since those weren’t designed specifically for small organizations many areas of their software needs remain unattended. ConvergeHub has dealt with this issue. They are launching it as an enterprise product designed for SMBs. The cloud based CRM is designed to evolve with the changing nature of small businesses and loaded with features available in most advanced enterprise applications.

While inaugurating, Manash Chaudhuri, CEO ConvergeHub, said in his speech that they believe it to cater small and large businesses alike. “We have designed it in a way so that it adapts to your business and don’t require your business to change for it.”

“The design is simple and easy to inspire intuitive navigation. The software can be adjusted to match the expertise of the user. Easy customization solutions are available to allow users to personalize it to suit their market vertical.”

To improve user experience with the software the team also has plans to launch a highly customizable app store where the users will be able to shop for their favorite third-party apps on pay per month basis to integrate to the ConvergeHub CRM.

“We believe that third-party app integration is necessary for any CRM to become a complete business solution. We’ll offer plug and play solutions for popular and important third-party apps that small businesses need to manage their daily operation. We therefore have plans to create an app store from which users will be able to select their required apps.”

ConvergeHub app store will offer integration with Accounting software like Quickbooks, Xero and Freshbooks, voice and SMS integration with Twilio, web conference plugins with Webex, email solutions with Microsoft Outlook and MailChimp, document management solution with DocuSign, Google Apps, and more. It will also open its REST APIs for third-party app developers to develop apps for ConvergeHub using the platform.

About ConvergeHub

ConvergeHub is a highly customizable cloud based CRM solution for SMBs. It has the most advanced enterprise CRM features to suit the sales automation needs of any business size. Developed by a Silicon Valley based company it is designed to be simple, easy, intuitive, and risk free with an app store that will allow users to shop for third-party apps to integrate to their ConvergeHub account to enhance its functionalities. For more information contact: info(at)convergeenterprise(dot)com.

Feature Focus: 8 Essential Benefits of Google Drive Integration with ConvergeHub

Every one of us, who uses the internet, is aware of Google Drive, which is a key component of G-Suite. Developed and launched by Google in 2012, Google Drive is a: “File storage and synchronization service, which allow the users to store files in the cloud.” It also allows the users to synchronize files across devices and offers apps with offline capability for Windows and Mac computers and iOS and Android handheld devices and smart phones. With more than 240 million active users, Google Drive encompasses an online office suite that consists of Google Docs, Sliders, and Sheets. It permits the users of this file storage facility to collaboratively edit spreadsheets, documents, drawings, presentations, forms and more.

Every one of us, who uses the internet, is aware of Google Drive, which is a key component of G-Suite.

Developed and launched by Google in 2012, Google Drive is a:

“File storage and synchronization service, which allow the users to store files in the cloud.”

It also allows the users to synchronize files across devices and offers apps with offline capability for Windows and Mac computers and iOS and Android handheld devices and smart phones.

With more than 240 million active users, Google Drive encompasses an online office suite that consists of Google Docs, Sliders, and Sheets. It permits the users of this file storage facility to collaboratively edit spreadsheets, documents, drawings, presentations, forms and more.

Users of Google Drive can also change the privacy settings of individual folders and files, which include sharing of the files with other users or making the content public.

With a steady flow of requests from our CRM users for ConvergeHub and Google Drive integration, the wait has finally come to an end.

From now on, you can break the barriers between content and sales.

Documents are the building blocks of any business. So integrating Google Drive with ConvergeHub will help to manage your CRM and file management system from one place.

With 15 GB of free storage and up to 30 TB offered through optional paid plans, you can use Google Drive now to share large files and lengthy documents with your ConvergeHub customers, with efficiency and speed, on the go.

Why integrate Google Drive with ConvergeHub?

#1. Access all your stored files in the Google Drive right from your CRM platform.

#2. Attach any file and documents that are associated with sales, marketing, customer records and billing from the Google Drive to your Leads in the CRM.

#3. Edit any documents in the ConvergeHub CRM or in the Google Drive and it will be synced on both the platforms.

#4. Keep all your sales, marketing and support teams on the same page, and keep them informed of the Google Drive content or a file been shared with a specific customer.

#5. Switching between the screens is tiresome. Have a digital briefcase, reduce your workload; you do not have to hop in and out of the CRM and your Google Drive anymore.

#6. Always have the latest version of your documents and collaterals in your fingertips as you can edit all your spreadsheets, documents,and presentations directly in ConvergeHub, without having to log into Google Drive separately.

#7. Close your deals on the go. Accelerate your sales process. Do not miss a single opportunity anymore for lack of documentation needs.

#8. Access all your most important and up to date collaboration on proposals, invoices, purchase orders, contacts and customer data stored in Google Drive from any handheld device by logging into ConvergeHub.

Know How to Integrate Google Drive with ConvergeHub?

If you are impressed with the benefits of integrating these two platforms, wait no further, break the bottleneck and make this smooth content transition work for you in a few minutes.

Enable Google Drive from ConvergeHub App Store and follow the easy guidelines as mentioned below:

1.Click on Profile Settings.

2.Click on Admin Settings.

Steps-By-Step Guide for Skype Integration with ConvergeHub3.Click on App Setup.

4.Click on App Store.

5.Once purchased, you can see Google Drive app in your My App Tab.

Steps-By-Step Guide for Skype Integration with ConvergeHub6.Click on the Library module under the Collaboration menu.

7.Click on Connect to Google Drive menu in left pane.

Steps-By-Step Guide for Skype Integration with ConvergeHub8.Login to the Google Drive account.

Steps-By-Step Guide for Skype Integration with ConvergeHub9.Allow authorization with ConvergeHub application.

Steps-By-Step Guide for Skype Integration with ConvergeHub10.Now you can see a Google Drive folder at the top of the Library listing.

Steps-By-Step Guide for Skype Integration with ConvergeHub11.You can manage your Google Drive library from here (Google Drive File & Folders).

Steps-By-Step Guide for Skype Integration with ConvergeHub12.Click on the Leads module under the Sales menu.

Steps-By-Step Guide for Skype Integration with ConvergeHub13.Add the Library to the Leads subpanel.

Steps-By-Step Guide for Skype Integration with ConvergeHub14.Select the Library directly from the Google Drive.

15.Select a Google Drive file by clicking on the Add Selected button.

Steps-By-Step Guide for Skype Integration with ConvergeHub16.You can now see Google Drive file added into the selected lead.

Steps-By-Step Guide for Skype Integration with ConvergeHub17.You can even attach any Google Drive file to an email directly.

18.Once selected, click on the Send button.

Steps-By-Step Guide for Skype Integration with ConvergeHub19.If you want to disconnect the Google Drive account from ConvergeHub, click on the Disconnect from Google Drive from the Library module in the left panel.

20.You will need a confirmation to perform the action, Click on Yes to confirm.

Steps-By-Step Guide for Skype Integration with ConvergeHubIf you find this newly developed integration useful for your business, let us know of your experience in the comment box below.

ConvergeHub All Set to Unveil Its CRM Solution for Small and Medium Businesses

ConvergeHub is to launch the beta version of Converge Customer Relationship Management (CRM) platform to focus on the growing market for small and medium enterprise CRM solutions…

ConvergeHub is to launch the beta version of Converge Customer Relationship Management (CRM) platform to focus on the growing market for small and medium enterprise CRM solutions. It aims to narrow the gap between supply and demand for complete customer management solution for small and medium enterprises.

ConvergeHub is a Cloud-based CRM solution that is designed keeping in mind the specific business CRM requirements of small and medium businesses. The company claims it to be the easiest and the simplest CRM ever developed. ConvergeHub offers comprehensive business solution to users by integrating all the advanced features of modern customer management tool but at the same time has eliminated issues arising from the complex nature of such interfaces. ‘We realized that small companies don’t want to spend fortune in organizing extensive training programs for CRM use. What they look for is a speedy solution that they can start using immediately. Over the years we have studied clients’ behavior before coming up with our product. ConvergeHub is a ready-to-use solution perfect for limited user business model.” – said Shampa Bagchi, CTO, ConvergeHub Inc.

Converge is a complete enterprise solution with advanced CRM features like email marketing, sales and work force automation, campaign management, POS integration, marketing automation, autoresponder, Voice, Fax and SMS Integration, document sharing and management etc. Company CEO, Mr. Manash Chaudhuri has shown astuteness in designing the product. According to him the business requirements for small organizations and large enterprises are alike. Both aim at improving sales and customer experience to increase profit. “So why compromise on CRM features when it comes to offer CRM for small businesses.” – He added.

“Big companies that offer small enterprise versions of their CRM business solutions often skip the innovation part. What they really offer is a stripped down version of the enterprise product. We have built Converge from the scratch keeping the specific needs of a small business in mind. But our product can perform astoundingly well even in large, multinational environment.” – supplied Chaudhuri.

Converge will be available for small and medium businesses across market verticals namely – law firms, consultants, professional services, real estate, banking, finance, insurance, merchant funding, investment banking, healthcare, retail, ecommerce, customer support, and more. It offers extensive customization options and flexibilities to make it befitting to a particular industry. Clients can take advantage of their free trial scheme to test drive Converge CRM to assess its suitability and performance in their business environment.

At the initial stage they will be offering 30 days free trial package and users can upgrade to premium mode once they are satisfied with its performance. “We understand that decision regarding CRM is crucial for any business and therefore we encourage users to take advantage of the thirty days free trial scheme before decision making. This is to help them identifying the nuances of Converge over available market solutions.”

When asked to comment upon his visions with Converge he said- “Years worth of researches and findings have been put forth in designing Converge. It is simple to use yet loaded with a suite of advanced features. We also have plans to come up with an apps store exclusively for Converge where users will be able to shop for their desired features to augment the performance of their CRM. I am particularly optimistic about its success and have extensive future plans to work on its betterment as changes in the business world will demand.”

Company profile:

ConvergeHub is a CRM solution for small and medium businesses. It is an enterprise product targeted for SMEs. Developed by a Silicon Valley based company it is believed to deliver complete business solution to users by integrating features like email integration, POS integration, Voice, Fax and SMS Integration, social media integration, document management etc. For more information contact: info(at)convergeenterprise(dot)com.

News Source:http://technews.tmcnet.com/news/2013/03/26/7018552.htm

http://www.prweb.com/releases/2013/convergeenterprise/prweb10570163.htm